Cybersecurity Business Process Analyst, Expert
19 hours ago
Requisition ID # 162192
Job Category: Business Operations / Strategy
Job Level: Individual Contributor
Business Unit: Information Technology
Work Type: Hybrid
Job Location: Oakland
Department OverviewThe Enterprise Protection Data & Analytics (EPD&A) Business Operations team is responsible for the management and governance of Financials for EPD&A and for the execution of program and project delivery for Corporate and Cybersecurity. The Cybersecurity Portfolio Management Office (PMO) is the arm of the EPD&A Business Operations team responsible for Cybersecurity projects and programs.
Position SummaryThis is a challenging and fast-paced position in PG&E’s EPD&A organization and is integral to the delivery of projects and programs within the Cybersecurity Portfolio Management Office (PMO). The Cybersecurity Business Process Analyst, Expert ensures superior delivery and rollout of cybersecurity projects through a combination of requirements analysis, change communications, and metrics reporting in collaboration with the PMO leadership. The position requires coordination with user communities, cybersecurity and EPD&A leadership, and broader IT functions. Deep experience with Project and Program Management using both waterfall and agile methods is necessary. The role involves collaboration with and management of work across cross-functional teams to ensure successful and measurable implementation within the context of PG&E’s lean playbook. The work location is hybrid and can be situated within the PG&E service territory but will require regular travel for in-person workshops and meetings as needed; the demand for in-person collaboration is expected to grow with the adoption of Lean within EPD&A.
Job ResponsibilitiesThe Cybersecurity Business Process Analyst, Expert serves to ensure superior delivery and rollout of cybersecurity projects through a combination of requirements analysis, change communications, and metrics reporting in collaboration with the PMO leadership.
Specific responsibilities include, but are not limited to:- Provide expert consulting in information technology to multiple clients to identify and satisfy their business needs.
- Identify, propose, and influence IT solutions to complex cross-organizational business problems; negotiate requirements and deliverables across multiple business customers and organizations.
- Communicate IT processes to business clients. Contribute to IT Methodology.
- Document requirements to enable best value technology decisions or to provide clarity to product teams in support of business objectives.
- Support the development of the agile release train (ART) for Cybersecurity, including representing the user community when required.
- Support visual management of projects through the development and tracking of metrics and KPIs in collaboration with the PMO team.
- Plan and coordinate communication of major cybersecurity technology rollouts to the enterprise in conjunction with the Cybersecurity and IT communication teams.
- Develop and maintain a productive working relationship with stakeholders across cybersecurity and the wider IT community.
- Facilitate Lean within the Cyber PMO, focusing on standard work, problem solving, and waste elimination.
- Exercise independent judgment and discretion in matters of significance and complexity.
- Adapt to changing processes and execution requirements.
- Drive all assigned and oversight tasks to completion.
- BA/BS in Computer Science, Business, Engineering, or equivalent experience.
- 6 years’ experience in Information Technology, including experience in business process.
- Lean Six Sigma certification.
- Certified Scrum Master (CSM) and/or SAFe Certified Professional.
- Experience with Planisware, Agile and Waterfall Methodologies, Infrastructure and Application implementation, Microsoft Office Suite.
- Expert understanding of PG&E’s Lean playbook.
- Expert knowledge of requirements definition in an agile environment.
- Excellent communication (oral and written) and collaboration skills.
- Advanced understanding of project management principles and methodologies.
- Understanding of PG&E’s business and IT strategies and objectives.
- Strong organizational skills to bring order across disparate teams, making agreements with stakeholders to meet objectives.
- Understanding of how to drive change in a complex environment.
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