Desktop Support Engineer

1 month ago


Lake Mary, United States TTI of USA, Inc. Full time
Job Description:
  • Monitor, support, repair, and maintain computer equipment, perform images on PCs and connect to data and applications servers to troubleshoot.
  • Support and perform maintenance on file and application server software, hardware, and monitor network, server, and application performance and availability.
  • Address potential systems issues in a proactive manner, resolving problems directly or working closely with support Engineers and other support groups whenever necessary.
  • Take support calls and log issues into problem management system. Diagnoses basic hardware and software problems by phone or email.
  • Responds to customer inquiries and answers customer's basic questions.
  • Minimum of 2 years related work experience required.

Additional:
  • Hybrid, Pittsburgh, PA
  • Rate Range: 21-26/HR (based on experience)


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