Customer Care Representative
4 weeks ago
Description Shift Available: Monday - Friday 12:00 PM - 9:00 PM (eligible for additional $1/hour shift differential) Training: 4-6 weeks Monday - Friday 8:00 AM - 5:00 PM Essential Duties and Responsibilities To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Duties and responsibilities include the following, other duties may be assigned: Answer inbound and place outbound calls. Handle consumer chats and email correspondences. Enter orders as needed. Acquire a working knowledge of product lines and be able to suggest alternate selections and upgrades as needed. Offer feedback to E-commerce department regarding consumer's experience while interacting with company websites. Help to troubleshoot, understand and fully document any web issues before getting it to the correct technical resource for resolution. Track any problems or complaints to final resolution within a designated time frame. Provide callers with accurate information and/or refers their requests to the appropriate department or responsible person. Work to convert call and chat inquiries into sales. Process consumer returns as needed. In addition to the requirements listed below, the following are representative of the knowledge, skill, and/or ability required. Fluent in Spanish Associate's degree (A. A.) or equivalent from two-year College or technical school; or two (2) to four (4) years related experience and/or training; or equivalent combination of education and experience. One (1) to two (2) years of call center experience. Intermediate level of skill in Microsoft applications including Word, Excel, PowerPoint, and Outlook; strong experience using web based service and/or ecommerce tools. Strong oral and written communication and telephone skills. Strong organizational skills with the ability to multitask and demonstrated ability to work in a fast paced environment. Qualifications Behaviors Team Player - Works well as a member of a group Motivations Self-Starter - Inspired to perform without outside help Education Associates (preferred) Technical/other training (preferred) Experience Associate's degree (A. A.) or equivalent from two-year College or technical school; or two (2) to four (4) years related experience and/or training; or equivalent combination of education and experience. (preferred) Skills Microsoft PowerPoint (preferred) Microsoft Excel (preferred) Microsoft Word (preferred) The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
-
Customer Service Representative
3 weeks ago
Logan, United States Advanced Call Center Technologies Full timeLocation: Location: Customer Service Representative in Logan, UT at ACT Location * **Location:** **Experience:** Not Specified **Job Description** **Advanced Call Center Technologies** is an essential service provider. We help thousands of people every day. Now is your chance to make a significant impact. ACT is seeking **Customer Service...
-
Customer Service Representative
1 week ago
Logan, United States Fox Pest Control Full timeJob DescriptionJob DescriptionWhat's so great about Fox? Our culture! You just won't find it anywhere else.Fox is an inclusive community where relationships come first, and everyone is empowered to lead & succeed! Our business is exploding with growth and we urgently need to hire a Customer Service Representative to care for our customers!We rely on...
-
Customer Service Representative
4 days ago
Logan, United States Fox Pest Control Company Full timeWhat's so great about Fox? Our culture! You just won't find it anywhere else.Fox is an inclusive community where relationships come first, and everyone is empowered to lead & succeed! Our business is exploding with growth and we urgently need to hire a Customer Service Representative to care for our customers!We rely on these vital employees to set us apart...
-
Customer Service Representative
3 weeks ago
Logan, United States Fox Pest Control Full timeJob DescriptionJob DescriptionDo you thrive in a team atmosphere? Do you want to belong to a culture that supports growth and development? We are looking for part-time and full-time Customer Service Reps to join our team and be the foundation of our success as an organization.A day in the life of a Customer Service RepresentativeAs a Customer Service...
-
Customer Service Representative
3 weeks ago
Logan, United States Advanced Call Center Technologies, LLC. Full timeFor a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Wednesday, April 17, 2024 Must be within 1 hour of Logan, UT*****THIS IS NOT A REMOTE POSITION*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience...
-
Customer Service Representative
4 weeks ago
Logan, United States Mom's Meals Full timePosition Summary Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and...
-
Customer Service Representative
3 weeks ago
Logan, United States Advanced Call Center Technologies, LLC. Full timeFriday, May 17, 2024 Must be within 1 hour of Logan, UT*****THIS IS NOT A REMOTE POSITION*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to solve...
-
Customer Service Representative
3 weeks ago
Logan, United States Advanced Call Center Technologies Full timeFriday, May 17, 2024 Must be within 1 hour of Logan, UT THIS IS NOT A REMOTE POSITION** Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to solve...
-
Customer Service Representative
2 weeks ago
Logan, United States Advanced Call Center Technologies Full timeFriday, May 17, 2024 Must be within 1 hour of Logan, UT* ****THIS IS NOT A REMOTE POSITION***** Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to solve...
-
Customer Service Representative
3 weeks ago
Logan, United States Advanced Call Center Technologies, LLC. Full timeFriday, May 17, 2024 Must be within 1 hour of Logan, UT*****THIS IS NOT A REMOTE POSITION*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to...
-
Customer Service Representative
1 week ago
Logan, United States Advanced Call Center Technologies Full timeFriday, May 17, 2024 Must be within 1 hour of Logan, UT* ****THIS IS NOT A REMOTE POSITION***** Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to...
-
Customer Service Representative
1 day ago
Logan, United States Advanced Call Center Technologies Full timeFriday, May 17, 2024 Must be within 1 hour of Logan, UT* ****THIS IS NOT A REMOTE POSITION***** Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to solve...
-
Customer Service Representative
2 weeks ago
Logan, United States Advanced Call Center Technologies, LLC. Full timeFriday, May 17, 2024 Must be within 1 hour of Logan, UT*****THIS IS NOT A REMOTE POSITION*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to...
-
Customer Service Representative
17 hours ago
Logan, United States Advanced Call Center Technologies Llc. Full timeFriday, May 17, 2024 Must be within 1 hour of Logan, UT*****THIS IS NOT A REMOTE POSITION*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to solve...
-
Recruiter, Customer Care
3 weeks ago
Logan, United States Vivint Full time1 years of recruiting experienceSales or call center experience is a plus. ATS experience with sourcing, tracking, and managing candidates. Excellent written and verbal communication skills. Ability to proactively identify areas for improvement. Expe Customer Care, Recruiter, Retail
-
Customer Service Representative
2 weeks ago
Logan, United States Broadway Technology Full timeWork ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionBoxing Technician - Assembly/Weekday AM ShiftThis is a Weekday AM schedule, rotating every other week.Hours will be: 6:00 AM to 6:00 PM• First Week - Monday through Wednesday,• Second Week - Monday through ThursdayHow will you make an impact.Thermo Fisher Scientific is the world leader in...
-
Customer Service Representative
2 weeks ago
Logan, United States Broadway Technology Full timeWork ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionBoxing Technician - Assembly/Weekday AM ShiftThis is a Weekday AM schedule, rotating every other week.Hours will be: 6:00 AM to 6:00 PM• First Week - Monday through Wednesday,• Second Week - Monday through ThursdayHow will you make an impact.Thermo Fisher Scientific is the world leader in...
-
Customer Service Rep
3 weeks ago
Logan, United States Prismview Full time** Customer Service Rep** **Job Category****:** Services **Requisition Number****:** CUSTO01098 Showing 1 location **Job Details** **Description** **GENERAL PURPOSE:** The Customer Service Representative will be responsible for providing service to the customer base for all care and repair related issues. **ESSENTIAL DUTIES & RESPONSIBILITIES:** * Provide...
-
Customer Service Rep
2 weeks ago
Logan, United States Prismview Full time** Customer Service Rep** **Job Category****:** Services **Requisition Number****:** CUSTO01098 Showing 1 location **Job Details** **Description** **GENERAL PURPOSE:** The Customer Service Representative will be responsible for providing service to the customer base for all care and repair related issues. **ESSENTIAL DUTIES & RESPONSIBILITIES:** * Provide...
-
Customer Support Representative I
1 month ago
Logan, United States North Atlantic Imports Full timeDescription Company Description Do you ever wish you could be grilling every day? Do you love the sizzle of grease on a well-seasoned griddle? Do you feel the need to connect with the All-American outdoor cooking way of life? If so, then Blackstone is the place for you! At Blackstone you will be part of a team that was born to revolutionize outdoor cooking....
