Customer Service Representative

4 weeks ago

Logan, United States Mom's Meals Full time
Position Summary Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting their order. We are a mission driven company that invites you to be a part of our family.
This is a fully remote position. Employees must be located in Utah or Idaho (applicants outside these states will not be considered). The starting wage is $15.00/hour with weekly pay, PTO, and benefits available after 30 days of employment. Our team members enjoy:
  • Tiered growth path for promotion starting Day 1
  • Eligible for Referral Bonuses starting Day 1
  • Weekly paychecks
  • PTO, 401k, & a Full benefits package
Position Responsibilities may include, but not limited to
  • Handle inbound and outbound customer service calls with our clients placing their meal order
  • Address questions, and provide exceptional customer service
  • Input order information into the appropriate client order screen
  • Document all conversations with client into client information database
  • Ensure all assigned clients are contacted and have an order on file
  • Contact case managers via telephone, email, and/or fax when a special situation arises regarding one of their clients
  • Work quickly and efficiently without making the client feel rushed
Required Skills & Experience
  • High school degree or GED
  • 1 year of previous customer service experience
  • Previous knowledge and experience using the Microsoft Office suite (Word/Excel/Outlook)
  • Clear oral communication skills
  • Ability to deescalate situations and quickly resolve customer complaints
  • Prior experience adhering to company policies and showing core values
  • Must have a wired internet connection using an ethernet port
  • Must have a quiet workspace that is free from distraction
Preferred Skills & Experience
  • 1 year of previous call center experience
  • Previous experience with auto dialer, multi-line phone system, and/or Customer Relationship Management (CRM) systems
  • Previous experience working with HIPAA policies and procedures
  • Bilingual (English/Spanish)
Physical Requirements
  • Repetitive motions that include the wrists, hands and/or fingers
  • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods
  • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus
Company Overview
Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.

EEO
Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

  • Customer Service Representative

    3 weeks ago

    Logan, United States Advanced Call Center Technologies Full time

    Location: Location: Customer Service Representative in Logan, UT at ACT Location * **Location:** **Experience:** Not Specified **Job Description** **Advanced Call Center Technologies** is an essential service provider. We help thousands of people every day. Now is your chance to make a significant impact. ACT is seeking **Customer Service...

  • Customer Service Representative

    2 weeks ago

    Logan, United States Fox Pest Control Full time

    Job DescriptionJob DescriptionDo you thrive in a team atmosphere? Do you want to belong to a culture that supports growth and development? We are looking for part-time and full-time Customer Service Reps to join our team and be the foundation of our success as an organization.A day in the life of a Customer Service RepresentativeAs a Customer Service...

  • Customer Service Representative

    6 days ago

    Logan, United States Fox Pest Control Full time

    Job DescriptionJob DescriptionWhat's so great about Fox? Our culture! You just won't find it anywhere else.Fox is an inclusive community where relationships come first, and everyone is empowered to lead & succeed! Our business is exploding with growth and we urgently need to hire a Customer Service Representative to care for our customers!We rely on...

  • Customer Service Representative

    3 weeks ago

    Logan, United States Advanced Call Center Technologies, LLC. Full time

    For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Wednesday, April 17, 2024 Must be within 1 hour of Logan, UT*****THIS IS NOT A REMOTE POSITION*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience...

  • Customer Service Representative

    2 days ago

    Logan, United States Fox Pest Control Company Full time

    What's so great about Fox? Our culture! You just won't find it anywhere else.Fox is an inclusive community where relationships come first, and everyone is empowered to lead & succeed! Our business is exploding with growth and we urgently need to hire a Customer Service Representative to care for our customers!We rely on these vital employees to set us apart...

  • Customer Service Representative

    2 weeks ago

    Logan, United States Advanced Call Center Technologies, LLC. Full time

    Friday, May 17, 2024 Must be within 1 hour of Logan, UT*****THIS IS NOT A REMOTE POSITION*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to solve...

  • Customer Service Representative

    2 weeks ago

    Logan, United States Advanced Call Center Technologies Full time

    Friday, May 17, 2024 Must be within 1 hour of Logan, UT THIS IS NOT A REMOTE POSITION** Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to solve...

  • Customer Service Representative

    3 weeks ago

    Logan, United States Advanced Call Center Technologies, LLC. Full time

    Friday, May 17, 2024 Must be within 1 hour of Logan, UT*****THIS IS NOT A REMOTE POSITION*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to...

  • Customer Service Representative

    2 weeks ago

    Logan, United States Advanced Call Center Technologies Full time

    Friday, May 17, 2024 Must be within 1 hour of Logan, UT* ****THIS IS NOT A REMOTE POSITION***** Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to solve...

  • Customer Service Representative

    1 week ago

    Logan, United States Advanced Call Center Technologies, LLC. Full time

    Friday, May 17, 2024 Must be within 1 hour of Logan, UT*****THIS IS NOT A REMOTE POSITION*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to...

  • Customer Service Representative

    1 week ago

    Logan, United States Advanced Call Center Technologies Full time

    Friday, May 17, 2024 Must be within 1 hour of Logan, UT* ****THIS IS NOT A REMOTE POSITION***** Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to...

  • Guest Services Representative

    1 month ago

    Logan, United States Utah State University Full time

    The Office of Events is a growing department whose primary function is to assure the events hosted by Utah State University, "Exceed Expectations". Guest Services Representatives are responsible for ensuring a fun, exciting, and safe experience for p Guest Service, Representative, Customer Service, Guest, Retail, Education

  • Customer Account Specialist

    3 weeks ago

    Logan, United States Corporation Service Company Full time

    Customer Service Representative Logan, UT (Onsite) Monday - Friday, 9am- 6pm Are you passionate about delivering exceptional service? Us too. If you have big ambitions, you’ll fit in perfectly at CSC. A leading business, legal, tax, and digital brand services company, we provide knowledge-based solutions to a wide range of clients, including...

  • Customer Account Specialist

    1 week ago

    Logan, United States Corporation Service Company Full time

    Customer Service Representative Logan, UT (Onsite) Monday - Friday, 9am- 6pm Are you passionate about delivering exceptional service? Us too. If you have big ambitions, you’ll fit in perfectly at CSC. A leading business, legal, tax, and digital brand services company, we provide knowledge-based solutions to a wide range of clients, including...

  • Customer Service Representative

    2 weeks ago

    Logan, United States Broadway Technology Full time

    Work ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionBoxing Technician - Assembly/Weekday AM ShiftThis is a Weekday AM schedule, rotating every other week.Hours will be: 6:00 AM to 6:00 PM• First Week - Monday through Wednesday,• Second Week - Monday through ThursdayHow will you make an impact.Thermo Fisher Scientific is the world leader in...

  • Customer Service Representative

    1 week ago

    Logan, United States Broadway Technology Full time

    Work ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionBoxing Technician - Assembly/Weekday AM ShiftThis is a Weekday AM schedule, rotating every other week.Hours will be: 6:00 AM to 6:00 PM• First Week - Monday through Wednesday,• Second Week - Monday through ThursdayHow will you make an impact.Thermo Fisher Scientific is the world leader in...

  • Customer Service Rep

    2 weeks ago

    Logan, United States Prismview Full time

    ** Customer Service Rep** **Job Category****:** Services **Requisition Number****:** CUSTO01098 Showing 1 location **Job Details** **Description** **GENERAL PURPOSE:** The Customer Service Representative will be responsible for providing service to the customer base for all care and repair related issues. **ESSENTIAL DUTIES & RESPONSIBILITIES:** * Provide...

  • Customer Service Rep

    1 week ago

    Logan, United States Prismview Full time

    ** Customer Service Rep** **Job Category****:** Services **Requisition Number****:** CUSTO01098 Showing 1 location **Job Details** **Description** **GENERAL PURPOSE:** The Customer Service Representative will be responsible for providing service to the customer base for all care and repair related issues. **ESSENTIAL DUTIES & RESPONSIBILITIES:** * Provide...

  • Customer Service Intern

    3 weeks ago

    Logan, United States Corporation Service Company Full time

    **Job Description** ***So are we.*** **Customer Service Intern Operations - eRecording** *Logan, UT* *Hours: Monday Friday, 8:00 5:00 pm* *Internship Program Dates: Monday, June 6 Friday, August 12, 2022* CSC is seeking a self-motivated, inquisitive, and adventurous college student (rising Junior or Senior) to join the eRecording team in our Logan, UT...

  • Customer Service Intern

    1 week ago

    Logan, United States Corporation Service Company Full time

    **Job Description** ***So are we.*** **Customer Service Intern Operations - eRecording** *Logan, UT* *Hours: Monday Friday, 8:00 5:00 pm* *Internship Program Dates: Monday, June 6 Friday, August 12, 2022* CSC is seeking a self-motivated, inquisitive, and adventurous college student (rising Junior or Senior) to join the eRecording team in our Logan, UT...