Assistant Front Office Manager

1 week ago


Milwaukee, United States Chesapeake Payroll Services, LLC Full time

Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
- Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
- Have complete understanding of Front Office staff's job descriptions and duties and be able to perform duties at any given time.
- Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
- Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
- Communicate with Housekeeping and Engineering Departments regarding guest rooms, requests and maintenance requests/needs.
- Assist the General Manager by handling special requests, group blocking and unusual circumstances.

**Requirements**:

- High work ethic, self-initiative, independent judgment
- Proven customer service and problem solving experience
- Regular attendance according to established guidelines
- May be required to work varying schedules to reflect the business needs of the property
- Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions



  • Milwaukee, Wisconsin, United States Hilton Technologies Full time

    Assistant Front Office Manager - Hilton Milwaukee City Center - FranchiseJob Requirements Are you driven to work for the most recognized name in the hospitality industry? If you strive to grow your career at the largest hotel in the downtown area, the Hilton Milwaukee City Center is the place for you. Our property and brand pride itself on continuous...


  • Milwaukee, United States Wilson Elser Full time

    Front Office Coordinator/Office Assistant Wilson Elser's Milwaukee office is currently seeking a Front Office Coordinator/Office Assistant to join a fast-paced team. This is an excellent opportunity for those who are interested in gaining fast-paced professional experience with a national law firm. The Firm Wilson Elser is a full-service and leading defense...


  • Milwaukee, United States Hilton Technologies Full time

    Assistant Front Office Manager - Hilton Milwaukee City Center - Franchise Job Requirements Are you driven to work for the most recognized name in the hospitality industry? If you strive to grow your career at the largest hotel in the downtown area, the Hilton Milwaukee City Center is the place for you. Our property and brand pride itself on continuous...

  • Front Office Manager

    3 weeks ago


    Milwaukee, United States Kimpton Hotels & Restaurants Full time

    **Why We're Here**: We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal...


  • Milwaukee, United States Wilson Elser Full time

    Job DescriptionJob DescriptionWilson Elser's Milwaukee office is currently seeking a Front Office Coordinator/Office Assistant to join a fast-paced team.This is an excellent opportunity for those who are interested in gaining fast-paced professional experience with a national law firm.The FirmWilson Elser is a full-service and leading defense litigation...


  • Milwaukee, United States Wilson Elser Full time

    Job DescriptionJob DescriptionWilson Elser's Milwaukee office is currently seeking a Front Office Coordinator/Office Assistant to join a fast-paced team.This is an excellent opportunity for those who are interested in gaining fast-paced professional experience with a national law firm.The FirmWilson Elser is a full-service and leading defense litigation...


  • Milwaukee, United States Crown Plaza Milwaukee South Full time

    About Us: At Crowne Plaza Milwaukee South/Remington Hotels, we are committed to providing exceptional experiences for our guests. Our hotel offers a blend of comfort, convenience, and hospitality that ensures memorable stays for every visitor. We believe in fostering a positive and dynamic work environment where team members can thrive and contribute to our...

  • Front Office Staff

    4 weeks ago


    Milwaukee, United States Redbird Full time

    **Job Title: Front Office Staff** **Company: Redbird** **Location: Milwaukee, WI** Are you a detail-oriented individual with exceptional organizational and communication skills? Redbird, a prestigious company in Milwaukee, is seeking dedicated individuals to join our team as Front Office Staff. As a member of our Front Office team, you will be the first...


  • Milwaukee, United States Redbird Full time

    **Job Title: Front Office Secretary** **Company: Redbird** **Location: Milwaukee, WI** Are you an organized and proactive individual with excellent administrative skills? Redbird, a reputable company in Milwaukee, is seeking a dedicated Front Office Secretary to join our team. As a Front Office Secretary at Redbird, you will play a crucial role in...


  • Milwaukee, United States Holiday Inn Milwaukee Riverfront Full time

    **About Us**: Crowne Plaza Milwaukee South, a proud member of the Remington family of properties, is dedicated to providing exceptional hospitality and memorable experiences for our guests. Nestled in the heart of Milwaukee, our hotel offers comfort, convenience, and unparalleled service to travelers from around the world. We believe in fostering a positive...


  • Milwaukee, United States CareerBuilder Full time

    JOB REQUIREMENTS: RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and...


  • Milwaukee, United States Sonesta International Hotels Corporation Full time

    The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for Operations Manager, Office, Guest Service, Hotel, Front Desk, Business Services


  • Milwaukee, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and...


  • Milwaukee, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising, and...


  • Milwaukee, United States Pfister Hotel Full time

    **Description** **Director of Front Office** Are you a dynamic leader with a passion for hospitality? Join us as the Director of Front Office and be at the forefront of the action! Oversee the Front Desk, Night Audit, and Concierge operations with finesse. We're all about profitability, cost control, and maintaining exceptional quality standards to ensure...


  • Milwaukee, United States Miracle-Ear Chicago Hearing LLC Full time

    Miracle-Ear is growing. We have a strong team that is dominating the markets in which we operate. We are looking to add top talent to a winning team. **This position is full-time.** **Front Desk Receptionist**: - $500 sign-on bonus paid at 90 days - Performance-based incentives - Bonus Pay - Paid Holidays - Paid Personal Days - Paid Vacation Days - Company...


  • Milwaukee, United States Redbird Full time

    **Job Title: Front Desk Assistant** **Company: Redbird** **Location: Milwaukee, WI** Are you a welcoming and organized individual with a passion for providing excellent customer service? Redbird, a distinguished company in Milwaukee, is seeking a dedicated Front Desk Assistant to join our team. As a Front Desk Assistant at Redbird, you will be the first...

  • Office Assistant

    1 week ago


    Milwaukee, United States La Macchia Group Inc Full time

    Description: **Job Purpose or Job Summary** Reporting to the Executive Assistant, the Office Assistant is the first point of contact for clients, vendors, and visitors. As “Director of First Impressions”, you must be personable in face-to-face settings and on the telephone. Additional duties include administrative support, travel scheduling, supply...


  • Milwaukee, United States Center for Diagnostic Imaging Full time

    There is a $500 sign-on bonus for this position! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients,...


  • Milwaukee, United States CDI Corporation Full time

    There is a $500 sign-on bonus for this position! RAYUS Radiology, formerly Center for Diagnostic Imaging, is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients,...