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Power Systems Field Service Technician

1 month ago

Shakopee, United States Ziegler CAT Full time

Ziegler CAT has an opening for a full-time, experienced Electrical Services Field Technician with excellent diagnostic experience to join our rapidly growing electrical services business that will be responsible for emergency repairs, testing, modifications, and warranty service on low to medium voltage electrical power distribution and control equipment. Responsibilities: Troubleshoot and repair electric power generation equipment including gas and diesel powered generators, electrical transfer switches, electrical switchgear, circuit breakers and other related equipment Respond to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed Maintain a clean and safe work area, adhere to all safety procedures; maintain a service vehicle in a clean and professional manner, and ensure the vehicle is properly maintained Positively interact with manager and team members to satisfy customer needs Provides assistance to other technicians as needed in regard to troubleshooting repairs Communicate job status with supervisor and communicate when the job is completed to receive subsequent assignments. Submit a detailed service report explaining work that was completed and also document any deficiencies that will need to be addressed with the customer. Service reports should be submitted daily after completion of a job. Document labor and additional segments to assure service calls can be closed, invoiced and communicated to the customer. Willing to respond to after hour emergency calls as directed by supervisor. Identify and communicate parts needs for service calls or inventory Performs other duties as assigned/required Qualifications: 2-year technical degree or high school diploma and several years of comparableelectrical services experience 5+ years of relevant experience in troubleshooting & repair of electrical gear and generators Knowledge of electricity and electronics, engine diagnostics, failure analysis Possesses the ability to diagnose all equipment without supervision; is also able to read, follow, understand, and communicate schematics. Personal characteristics: Desire to provide outstanding, professional customer service, strong attention to detail, excellent problem solver, committed, and possesses written and verbal communication skills Ability to maintain safe and clean work environment and operate equipment safely Willing and able to respond to after-hour emergency calls as directed by supervisor Basic computer skills Own mechanic tool set Must have and maintain a clean driving record Class A CDL or willingness to obtain one within a defined period of time Obtain a DOT medical certification card Pass a DOT pre-employment drug screen & physical Able to operate equipment safely This role is deemed safety-sensitive and will be subject to a drug test as a pre-employment requirement Minimum Physical Requirements: Push/pull up to 50 lbs Lift/carry up to 60 lbs Lift bulky objects Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping - able to use bolt box. Working Conditions may be indoor and/or outdoor. Noise level may be loud at times. This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals. No Visa sponsorship available for this position. Authorization to work in the United States is required. Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orienta ion, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status. For more information about your equal employment opportunity rights and protections, click here. For information about your Family and Medical Leave Act rights, click here, and for information about the Employee Polygraph Protection Act, click here. For information about Pay Transparency Nondiscrimination Special Assistance Request Form | Ziegler CAT Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, status as a qualified individual with a disability, or any other protected class status.