Flight Follower

2 months ago

Palm Beach, United States Southern Airways Corporation Full time

Are you ready to take your career to new heights? Join Southern Airways, the biggest little airline in the industry, and be part of a dynamic, fast-paced environment where your excellent customer service skills will shine As a wholly-owned subsidiary of Surf Air Mobility, we provide route services throughout the contiguous United States and the Hawaiian Islands.

Our company mantra, "Every Passenger, Every Day, Every Flight," is at the heart of everything we do. By joining our team, you'll have the opportunity to make a real difference in people's lives while contributing to our mission of providing exceptional service and prioritizing passenger safety.

Southern Airways is experiencing tremendous growth, offering endless opportunities for learning and career advancement. Whether you're new to the airline industry or looking to enhance your skills, you'll receive comprehensive training and support to excel in your role.

Put your talents to work and join the Southern Airways team today Be part of the biggest little airline where every passenger, every day, and every flight matters – and so do you

About the position:

The on-duty flight follower will, in addition to fulfilling the duties and responsibilities of company and Federal regulations, coordinate the minute-to-minute daily operation of the airline; manage the flow of aircraft and crews in company operations, and serve as the focal point for all communication, information and decisions affecting that flow. The on-duty flight follower will participate in decision-making responsibility during operation irregularities, after input from appropriate Flight, Maintenance and/or passenger service personnel.

The ideal candidate:

  • is familiar with federal regulations relating to the flow of aircraft and crews
  • is familiar with Systems Operations Control (SOC)
  • has excellent written, verbal and interpersonal skills
  • has the ability to read, write and speak English effectively
  • is professional in appearance and manner
  • is proficient with standard computer operations such as Word and Excel
  • has prior airline or airport experience
  • is detail-oriented and works well within a team
  • has evidence of good problem-solving and decision-making skills
  • is able to multi-task effectively
General duties include:
  • Overseeing the safe operation of the daily company flight schedule
  • Acting as the center of communication for pilots, station operations agents, maintenance personnel and flight management personnel, with access to all information integral to the operation
  • Monitoring and ensuring the accuracy of FLIFO with out and off times
  • Providing operational data and reports to other personnel as necessary
  • Coordinating with Operations and Maintenance to ensure the aircraft status will permit the intended operation to be conducted safely and in accordance with applicable Minimum Equipment List/Configuration Deviation List items (MEL/CDL) limitations/ restrictions at the scheduled departure time
  • Working with a "Team Approach" to help cover when a higher than expected workload is encountered due to weather, delays, mechanical irregularities or other disruptions.
  • Assisting other members of the team with communications, coordination and other duties in order to make unexpected workload situations more manageable
Requirements for the position:
  • High school diploma or equivalent
  • Valid driver’s license and reliable transportation
  • Computer skills – ability to learn reservation and other related systems
  • Ability to work within a 24/7 operation including holidays
  • Ability to pass 10-year background check and pre-employment drug screen
  • At least 18 years of age
  • Authorized to work in the U.S. per the Immigration Act of 1986
Physical requirements:
  • Must have sufficient vision and ability to safely perform the essential functions of the position


Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.

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