System Support Technician I SY24/25
3 weeks ago
Classified Support Staff/System Support Technician
Date Posted:
5/20/2024
Location:
Technology
Closing Date:
Until Filled
I. General Description:
To support the use and integration of hardware and software through the setup, maintenance, troubleshooting, repair, and implementation of the district's technology systems.
II. Qualifications:
- Must possess a high school diploma.
- Must have two years experience working with Macintosh computers in a networked environment.
- Must have one years experience working with networked and stand-alone printers, LCD-projectors, interactive whiteboards and other peripheral technology used in district classrooms.
- Must have two years experience with configuration and troubleshooting application software on Mac OS X computers.
- Must possess effective communication skills, including the ability to explain technology to users.
- Must be able to lift and carry 40 pounds.
- Installs, configures and maintains end-user technology equipment at school sites.
- Transports, sets up, and installs computers and peripherals (printers, scanners, cameras, etc.)
- Performs basic troubleshooting practices in dealing with computer problems and connections to servers and server-based software.
- Performs hardware inventory annually or as needed and reports findings to System Support Technician II.
- Performs all preventative maintenance on all user equipment, i.e. cleans projector air filters, firmware upgrades on printers/computers.
- Coordinates repairs with System Support Specialist II and vendors.
- Assists site tech coordinators with technology problems that may arise.
- Is aware of district-approved software and reports violations.
- Provides assistance and demonstrations of technology to end-users.
- Performs other related duties as assigned.
Report To:
Technology Director
Terms of Employment:
12 Months
40 hours/week
Application Requirements:
All applicants must complete an online application, which requires at least 3 professional references and a copy of High School Diploma or equivalent.
Salary Range: $17.52 - $21.40 per hour
Shift Type: Full-Time
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