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Patient Access Representative
2 months ago
You can make a difference in a child's life. Shriners Children's is the largest provider of pediatric sub-specialty orthopedic and burn care in Northern California and is recognized by US News and World Report as a top pediatric hospital in the country.
Shriners Children's is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.
SHCNC offers a competitive salary and benefit package, including medical, dental, vision, disability, retirement, health savings account (HSA), paid time off, pet insurance, continuing education and professional development opportunities. Other considerations include free parking, team-approached interdisciplinary care, friendly environment and the satisfaction that our patients are receiving the best care available.
Job Overview
Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center. We have an opening for a Patient Access Representative to join our team.
This position is per diem, non-exempt and benefits eligible. The pay range for this position is $26.78 - $37.80/hour. Compensation is determined based on years of experience and departmental equity.
Responsibilities
The Patient Access Representative is the first person that our patients and caregivers will have the opportunity to interact. This position provides support to our patients as they are experiencing a life changing event. The support is accomplished by working with the caregiver to schedule appointments, perform pre-registration and registration of new and existing patients, and providing patients with information regarding access to additional external financial resources. In this position, you will have the opportunity to support our patients with issues dealing with scheduling and questions for the provider(s). In addition, you will maintain compliance with hospital and regulatory agencies by obtaining various consents.
Qualifications
Education
High School diploma required
Experience
Bilingual (English/Spanish) preferred
1 year experience in scheduling and registration required