Patient Service Representative

3 weeks ago

Sacramento, United States Sacramento Native American Health Center Full time

Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this role considers a wide range of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SNAHC, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances on each case. A reasonable estimate of the current range is $17.00/HR-$23.00/HR. Position Summary:The Patient Services Representative - Medical (PSRM) reports to the Patient Services Front Desk Manager. They are responsible for greeting patients and visitors to the health center and the front desk operations including scheduling and check-in/out duties for patients receiving medical services at SNAHC. This includes notifying patients of service delays, verifying eligibility, collecting necessary co-payments if needed, and updating patient information to ensure records are current. This position also includes communicating with patients of upcoming appointments within the health center and of outstanding balances due that would require payment prior to the next appointment.Essential Functions:Schedules appointments and verifies insurance and/or payment method for appropriate department.Schedules follow up medical appointments as well as any other clinical appointment(s) upon patient request or need. using approved template and guidelines.Conducts appointment reminder communication and screens insurance eligibility for same day and/or walk in appointments. Appropriately notifies patients of any eligibility conflicts.Utilizes software features to maximize patient access and adheres to patient check-in workflow.Collects and records patient payments for services rendered daily.Reconciles daily cash drawer and patient payments.Ensures information entered into the Electronic Health Record (EHR) is accurate and complete. This includes reviewing the chart and verifying all forms are completed and up to date.Assists and enrolls patients to state programs.Completes daily corrections as requested by department manager.Complies with all state and federal laws and regulations, as they pertain to position including; HIPAA, sexual harassment, Scope of Practice, OSHA etc.Other duties as assigned.Skills and Abilities:Excellent computer skills, preferably with Windows, including Microsoft Office SuiteExcellent telephone and communication skillsMust possess excellent organizational, writing, and verbal skills.Ability to work independently, set priorities, and work well under pressure.Ability to maintain a high degree of confidentiality.Ability to demonstrate superior professionalism when dealing with patients, subordinates, colleagues, community members and vendors.Competencies:Communication and RelationshipsInitiativePlanning and OrganizingSafetyTeamworkCustomer ServiceData CollectionEligibilityPayment CollectionSchedulingMinimum Qualifications:General education degree or high school diploma1 year of experience working in a clinical front office setting/ or similar role.Customer Service ExperienceExperience with electronic health records software and database systems preferably NextGenKnowledge of collecting and verifying insurance information such as Medi-Cal & Medicare.Preferred Qualifications:Knowledge of medical terminology.Experience in an FQHC setting.Knowledge of traditional, cultural, and spiritual practices of the diverse AI/AN community, as well as ability to work with other racially, culturally, ethnically, and financially diverse populations.BilingualExperience working with geographic managed care.Experience enrolling patients into state and federal programs such as; Every Woman Counts, Child Health and Disability Prevention, Family Pact and/or Sliding Scale.Please Note: This position may be grant funded.Continued employment is contingent upon renewed or additional funding and may be discontinued at the close of the grant cycle.Grant funding for any position does not impart any contractual right, either expressed or implied, to remain in Sacramento Native American Health Center, Inc.'s employment for a specific period of time.Grant funding does not affect the Sacramento Native American Health Center, Inc.'s status as an "at will" employer.

  • Patient Services Representative

    19 hours ago

    Sacramento, United States Dignity Health Full time

    Overview Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity...

  • Patient Services Representative

    7 days ago

    Sacramento, United States Dignity Health Full time

    Overview Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health – one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity...

  • Patient Services Representative

    7 days ago

    Sacramento, United States Dignity Health Full time

    Dignity Health starts out with one goal at our core - Excellent care delivered with compassion for all in need. Working with Dignity Health provides employees with the opportunity to positively affect the health and well-being of entire communities. Patient Services, Representative, Customer Service, Patient, Health, Healthcare, Skills

  • Patient Services Representative

    4 days ago

    Sacramento, United States Unavailable Full time

    Overview Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity...

  • Patient Services Representative

    2 months ago

    Sacramento, California, United States Regency Hospitals Full time

    Patient Services RepresentativeJob ID296404LocationUS-MN-Golden ValleyExperience (Years)1CategoryAdministrative - Customer ServiceStreet Address1300 Hidden Lakes ParkwayCompanyRegency Hospital - MinneapolisPosition TypeFull TimeOverviewCritical Illness Recovery Hospital Patient Services Representative (PSR)Full-time Why work for our hospitals? We are...

  • Patient Services Representative

    7 days ago

    Sacramento, United States Dignity Health Full time

    Overview Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health – one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today...

  • Patient Service Representative

    6 days ago

    Sacramento, California, United States Pmamed Full time

    Job Summary:Pmamed is seeking a highly organized and detail-oriented Patient Service Representative to join our team at our Sacramento clinic. As a Patient Service Representative, you will be responsible for providing exceptional customer service to our patients and ensuring a smooth and efficient experience for them.Key Responsibilities:Greet all visitors...

  • Patient Service Representative

    2 months ago

    Sacramento, United States Pmamed Full time

    **Patient Service Representative** **Department:** Sacramento Clinic **Location:** Sacramento, CA Pulmonary Medicine Associates (PMA) has been treating patients in the greater Sacramento area since 1973 and is a unique and exciting place to work. With specialties that include pulmonary, critical care, infectious disease, palliative care, sleep medicine, and...

  • Patient Service Representative, Orthopedics

    4 weeks ago

    Sacramento, United States Sutter Health Full time

    Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates El Patient, Orthopedic, Representative, Service, Healthcare, Retail

  • Patient Service Representative

    4 days ago

    Sacramento, United States Sacramento Native American Health Center Full time

    Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this...

  • Patient Advocate

    3 weeks ago

    Sacramento, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite in Sacramento, CA. The Full Time schedule for this role will be Monday-Friday 8:00am-4:30pm.Driving required must have valid Driver's License.Job Summary The purpose of this position is to connect uninsured hospital...

  • Patient Advocate

    3 weeks ago

    Sacramento, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite in Sacramento, CA. The Full Time schedule for this role will be Tuesday - Saturday 10:00am -6:30pm.Driving required must have valid Driver's License.Job Summary The purpose of this position is to connect uninsured...

  • Patient Advocate

    3 weeks ago

    Sacramento, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be at Sutter Medical Center Sacramento. The Full Time schedule for this role will be Monday to Friday 8:00 to 4:30 PM.Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their...

  • Patient Services Representative II, Specialty Services Patient Contact Center

    4 weeks ago

    Sacramento, United States Sutter Health Full time

    Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates El Patient Services, Patient, Representative, Healthcare, Service

  • Client Service Representative

    1 month ago

    Sacramento, United States Corporation Service Company Full time

    Client Service Representative Sacramento, CA (Onsite) Monday - Friday, 9:00 am-6:00 pm Are you passionate about delivering exceptional service? Us too. Were hiring a Client Service Representative for our Corporate team. Youll work directly with our Client Service, Representative, Customer Service, Business, Retail, Business Services, Skills, Client

  • Patient Advocate

    3 weeks ago

    Sacramento, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite in Sacramento, CA. The Full Time schedule for this role will be Monday-Friday 8:00am-4:30pm. Driving required must have valid Driver's License. Job Summary The purpose of this position is to connect uninsured hospital...

  • Patient Advocate

    3 weeks ago

    Sacramento, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located onsite in Sacramento, CA. The Full Time schedule for this role will be Tuesday - Saturday 10:00am -6:30pm. Driving required must have valid Driver's License. Job Summary The purpose of this position is to connect uninsured...

  • Patient Service Representative

    1 day ago

    Sacramento, California, United States RadNet Northern California Full time

    Job Summary:We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at RadNet Northern California. As a key member of our healthcare team, you will be responsible for delivering exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Greet and Register Patients: Provide a...

  • Patient Service Representative

    3 weeks ago

    Sacramento, United States Sacramento Native American Health Center Full time

    Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this...

  • Patient Service Representative

    3 weeks ago

    Sacramento, United States Sacramento Native American Health Center Full time

    Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this...