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Field Technician

1 month ago

De Pere, United States Roland Machinery Full time

Are you satisfied with your current position? Are you looking for a Rewarding Career with a GREAT company in the heavy equipment industry supporting America’s growth? Do you have a passion for helping customers with a can-do attitude exceeding their expectations? Are you a team player? If so, Roland Machinery is looking for technicians who want to be at the top level of this profession for years to come Our Service Technicians play a major role in our customer relations and service representation. As a company, Roland Machinery promotes a family like atmosphere with positive workplace morale

Roland Machinery Company is a family owned company that was established in 1958 and, is one of the Mid-West’s leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment; expanding across 5 states and 17 locations.

This position provides mobile support for the Stevens Point, WI area

Responsibilities & Duties:

  • Maintains relationships with clients by providing service, support, information, and guidance; researching and recommending solutions
  • Identifies product improvements or new products by remaining current on industry trends, market activities, and competition
  • Maintains quality service by establishing and enforcing organization standards
  • Maintains professional and technical knowledge by attending factory training.
  • Contributes to team effort by accomplishing related results as needed
  • Responsible for troubleshooting, repairs and reconditioning of construction, municipal and highway related heavy equipment and related components
  • Always be expected to present a favorable company image in appearance, uniform, language, personal conduct, and while operating a company vehicle
  • Large Diesel Engine repair and servicing
  • Construction Equipment Hydraulic systems repair and Servicing
  • Construction Equipment Electrical systems repair and Servicing
Qualifications & Skills:
  • High School Diploma/GED is required. Trade school degree, or direct industry experience highly desired
  • Minimum of two (2) year's full-time heavy equipment experience required. Please note this "is not" a maintenance position
  • Must possess a clean driving record
  • CDL preferred; not required.
  • Possess a respectable set of hand tools to perform the hands-on responsibilities of the position
Benefits: Full time regular employees are offered:
  • Uniforms provided and shoe/boot allowance
  • Comprehensive PPO health plan, & prescription coverage with non-tobacco discount
  • Flex spending account offered
  • Dental and vision
  • Short-Term and Long-Term Disability available
  • up to 4% 401K employer match, and a discretionary 2% annual profit-sharing contribution
  • Paid time off, with additional 8 paid holidays
  • Company Paid Life Insurance
  • Safety incentives offered

Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150