Supportive Services Coordinator

2 months ago

Philadelphia, United States GREATER PHILADELPHIA URBAN AFFAIRS Full time
Job Title: Supportive Services Coordinator

Department: Youth Outreach Adolescent Community Awareness Program (YOACAP)

Reports to: Unit Director

Position Summary

The Supportive Services Coordinator is a new position within Out-of-School Time (OST) organizations. This position will work with OST providers to increase student accessibility to OST programs. The Coordinator will work with program staff to complete and support Student Accommodation plans. This includes connect students and their families to the relevant supports such as connections to health resources (mental, behavior or physical), immunizations, parenting classes, benefits access, food resources, transportation, clothing, etc. This position will also support with ensuring student participants have the accessibility supports they need to participate in summer OST programs.

Essential Functions
  • Be trained on how to create an accessible program and collaborate with Site Director on developing an inclusive environment within their OST Program.
  • Support Site Directors develop training plans for staff to ensure they have appropriate training in SEL, Behavior Management, Differentiated Learning, etc.
  • Complete an intake to assess the needs of the students during the registration process or as referred by the Site Director or Parent/Guardian
  • Participate in the development of a plan to support students engage in program successfully. The meeting should include youth, Site Director, Parent/Guardian, and others as needed.
  • Monitor the implementation of the plan by checking in with Site Director, parent/guardian, youth
  • Identify and coordinate program-level supports including staff training, technical assistance from Variety and PHMC, assistive equipment and technologies, and/or other materials to support students successfully.
  • Document Plan and have available on site for review and updates as necessary
  • Monitor student progress using student logs and or identify the need for additional supports
  • Assist Student’s Family with registering them for services and supports with external service providers
  • Inform Family of appropriate community resources
  • Support the site director(s) with family engagement and outreach with respective case load
  • Develop and maintain a resource directory for students and their families Advocate for student & families who use English as a second language to engage in the program and obtain translation supports
  • Attend meetings, trainings and conferences as required • Complete other duties as assigned
Competencies, Knowledge, Skills and Abilities
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of students in a diverse community.
  • Experience implementing trauma informed activities that support behavioral health or social emotional learning
  • Ability to gather data, compile information, and prepare reports.
  • Ability to monitor, assess and record student progress against accommodation plan, and adjust plans and services.
  • Knowledge of community health care and vocational services.
  • Ability to plan, implement, and evaluate service and accommodation plans for children.
  • Problem solving skills and ability to multi-task
Education and/or Experience:
  • BA/BS in Social Work or a closely related field (i.e., related fields are social services, sociology, psychology, theology, education, criminal justice, human services, and public administration)
  • Experience in early intervention, early childhood special education, social work, early childhood education, child development, special education, family counseling, family studies, social welfare, psychology or other comparable social sciences
  • One or more years of experience working with or providing services to children, families, or individuals with disabilities through care coordination or case management.
  • Experience preferred working in a School/day program setting with students, facilitating meetings, and working in groups.
  • Other preferred experiences are speaking and writing in a second languages (insert language for provider community); ASL, and skills related to cultural or adaptive areas are also preferred.
  • Must be within possession of CPR/ First Aid/ AED Certification
Must be able to provide the following clearances: (Child abuse clearance, FBI clearance, and Criminal Background)

Additional Information

The support services coordinator must also:
  • Meet with YOACAP staff to discuss progress of students
  • Help organize learning activities for students to develop and strengthen their academic and social skills
  • Implement discipline techniques
  • Attend staff meetings, mandatory trainings, & other YOACAP events
  • All other relevant duties assigned by your supervisor

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