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Sales and Events Coordinator

3 months ago

San Francisco, United States LINE San Francisco Full time

About our Brand

More than a group of hotels, The LINE is a creative community built around a sense of discovery — an exploration of a building, a neighborhood, and a culture. From Koreatown in LA to Adams Morgan in DC to downtown Austin, each property is architecturally interesting and chosen for its location in emerging neighborhoods in compelling cities. LINE hotels are both reflective and responsive— shaped by the communities they are part of while also contributing something new to those places. LINE properties are a collaboration of the best local and out-of-town talent in design, food and beverage, arts and culture.

Opening in Fall of 2022, the LINE SF is a kinetic intersection where SoMa, Union Square, and the Tenderloin converge. Our endeavor is to reflect the neighborhood, culture, and spirit of the city by offering a food and beverage program devoted to the bountiful ingredients offered in the Bay Area region.

Job Overview:

We are actively seeking a Sales Coordinator to join the LINE San Francisco’s Sales team. This position is ideal for someone who wants to grow their hospitality career by transitioning from Hotel Operations, Administration, or Front Desk into Sales. This is also a great opportunity for a recent graduate from a university hospitality program looking for their first post-collegiate role. There will be room to grow this position into a Junior Sales Manager role. Our ideal candidate is upbeat, professional, and has a strong desire to learn about the hotel sales process.

Responsibilities

Act as support for the Sales & Events Managers and Director of Sales in administrative duties and sales activities. This includes creating proposals, contracts, group resumes, BEOs, VIP alerts and keeping the database up updated.

Answer telephone and email messages in a professional and timely manner.

Qualify incoming Sales requests via phone and email and disseminating leads to appropriate Sales Manager in a timely fashion.

Maintain Opera accounts, including traces, creating, and updating bookings.

Composition of daily, weekly, monthly, and annual reports as requested

Maintain the various Sales file systems, both electronic and paper, including Account Files, RFP channels and master documents.

Disseminate information regarding VIP guests and reservations to other hotel departments

Maintain an inventory of all standard department supplies and printed materials, including but not limited to brochures, letter head, note cards, menus, sales kits, sales amenities, etc.

Work closely with hotel operations departments to ensure all client and guest requests are met and executed in a timely fashion.

Consistently offer professional, friendly, and engaging service.

Perform any other reasonable duties as required by the Relationship Director or management of the Hotel.

Assist Sales team with site visits. Conduct site visits as needed when Sales Managers are out of office.

Essential Skills

High-School diploma or GED required

Hotel experience preferred but not required

Excellent reading, writing and oral proficiency in the English Language

Excellent organizational skills and attention to detail

Ability to multitask

Excellent time management skills

Must be courteous and gracious, maintaining a professional demeanor at all times

Must be a technically skilled business professional who is willing and able to find innovative solutions and process improvements while maintaining expenses

Excellent interpersonal skills, has high energy and enjoys working with people

Must be positive, result oriented and able to work well under pressure and guidelines

Must be able to work well with a diverse group of team members, including Sales Managers, banquet staff, department heads and supervisors

Able to handle a large volume of guest interactions in an efficient and courteous manner

Expertise in Microsoft Office, Internet and Outlook required – Delphi Salesforce and Opera experience a plus.

Work well under pressure, be a team player

Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.