Aftermarket Sales Specialist

3 days ago

Carlstadt, United States The Encompass Group Full time

The Encompass Group is working with an industry-leading industrial equipment company, and they are adding to their sales department. With internal tenure averaging 12+ years, along with a solution-centered culture, this is an opportunity to join a team that is truly cutting edge. Unlike many companies in this space, they operate in a collaborative environment with virtually zero red tape. This is the opportunity to work with key clients, be mentored by executive leadership, and have complete ownership of your projects.

Job Description:

The Aftermarket Sales Specialist will assist the Sales and Service department in a wide variety of activities including product and service support for existing customer base. The Aftermarket Sales Specialist must be able to work autonomously, have outstanding communication skills, be detail-oriented, be a problem solver with superior customer service skills and have the ability to work constructively with a variety of stakeholders in a tactful, positive approach that represents the integrity and core values of our client.

Duties and Responsibilities:

  • Increase aftermarket revenues and margins by establishing new service agreements, service plans, parts, and rental business
  • Improve upon and increase customer loyalty
  • Travel daily to visit customers in your territory
  • Recommendation of further company products and services
  • Build customer relationships in a professional manner through solution-oriented communication, service, and telephone support
  • Coordinate a prompt, efficient, and timely flow of work
  • Collaborate on sold services, service quotes, and maintenance contracts
  • Identify and quote accurate parts and services to customers in a timely manner
  • Collaborate with the Director of Aftermarket and other involved departments to resolve escalated problems

Experience, Knowledge, and Skills Required:

  • Must have outside sales experience with HVAC, industrial, mechanical or maintenance equipment sales and service
  • The ability to articulate the value of service level agreements along with the benefits of establishing preventative maintenance practices
  • Must be able to operate autonomously and spend a minimum of 50% within your territory meeting with clients

*The qualified candidate will reside in the northern part of New Jersey, USA*

This Aftermarket Sales Manager is an opportunity to join a highly respected and successful company that is forward in its thinking and recognizes its biggest asset is its employee talent. If you feel your skills are a fit and you want to learn more about this, please apply immediately. This is an urgent need that will not last long.

The Encompass Group

Ali Wynns

awynns@

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