Telesales Rep Outbound Podiatry

3 months ago


Carlstadt, United States Henry Schein Full time

ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES: Contacts a minimum of 70% of customers within an assigned territory every 2 weeks to consistently achieve 100% Sales and Gross Profit goals by utilizing consultative sales techniques. Works with support departments (Credit, Customer Service, and Verification) to assist customers with order status, product returns, pricing discrepancies and inquiries on account balance. Understands and effectively uses reporting and tools provided to increase Gross Profit and Sales results. Responsible for remaining aware and knowledgeable of promotional programs and merchandising-marketing approaches by reading Marketing communications and utilizing the intranet tool provided, TSX. Attends vendor product training sessions and participate in vendor chair-sides to learn product details and key selling points of products and technologies. Partners with the Credit Department in collecting past due balances from customers buy suggesting alternative payment methods, such as credit cards. Works with Inventory Management, NSI Group, Technical Support, and Equipment specialists to assist with customers ordering items the company does not typically stock and must purchase directly from the vendor. Attends and participates in sales meetings, training programs and conventions as required In addition to the essential duties and responsibilities listed above, all positions are also responsible for: Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards. Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments. QUALIFICATIONS: Specialized Knowledge and Skills: Strong selling, customer service and negotiation skills. Good telephone etiquette with the ability to call out to and answer a high volume of calls. Ability to effectively answer inquiries and resolve disputes. Able to learn applicable computer systems and work independently with limited supervision. Experience: Two years administrative sales experience or the equivalent required. The preferred location for candidates is in the Northeastern US. There is no salary range associated with this position because it is commission-based. Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, time off, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.