Network Technician

5 months ago


New York, United States LanceSoft Full time
Duties and Responsibilities
  • The patching cabling between network equipment and customer's network
  • The installation of power cables from equipment to power supply in rack/cabinet/closet
  • The installation, troubleshooting and de-installing network equipment
  • Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
  • Install, troubleshoot, and de-install Network General remote Sniffers
  • Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels
  • Act as interface between customer's associates and management
  • Provide hardware break-fix services for network infrastructure
  • Perform onsite call-through, data, voice, website and security testing
  • Perform back-up testing to ensure all systems are connected to the customer's network as directed
  • Support carrier testing of circuits
  • Assist with facilities efforts
  • Power and uninterruptable power supply (UPS) restoral
  • Water problems,
  • Emergency cooling restoration,
  • Fire suppression exercises, restoration, and post fire events
  • Support inventory management activities
  • Receiving inventory
  • Tagging of assets
  • Tracking spares (crash kits)
  • Ordering inventory
  • Updating inventory records
  • Prepare and return damaged equipment
  • Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management

Job Qualifications (Work Experience, Physical & Mental Requirements, Knowledge, Skills)
  • 3-5 years of experience in data communications
  • Must have a basic knowledge of Cisco Phones, switches and routers
  • Must have a basic knowledge of local and wide area networking.
  • High school diploma or equivalent required

Preferred
Relevant experience working in a data center environment
Pre-made Fiber install and testing
Experience with fluke testers

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