Network Technician

3 weeks ago

New York, United States Insight Global Full time

Position: Streaming AV Tech

Location: Hybrid, 3 days onsite/2 days remote in Manhattan


Key Responsibilities

  • Assemble, install, and maintain device racks with up to 30 test devices per rack, supporting the streaming application across platforms.
  • Run, test, and manage network cabling, including fiber optics, to ensure uninterrupted high bandwidth streaming and testing capabilities.
  • Set up, configure, and troubleshoot AV equipment, including testing TVs and streaming devices, to maintain optimal testing conditions.
  • Configure and maintain network switches to support Quality Engineers' testing requirements and ensure secure, high-speed connections across labs.
  • Provide hands-on support to the Quality Engineering teams in using the lab infrastructure effectively, troubleshooting network issues, and ensuring uninterrupted access to remote testing tools.
  • Maintain detailed records of equipment, configurations, and maintenance schedules. Document standard operating procedures for lab setup, network configurations, and AV system management.


Required Qualifications

  • 3+ years of experience in a streaming testing lab or similar environment, including hardware assembly, network cabling, and device management.
  • Proficiency in configuring network switches/routers, VPN’s, setting up and testing various types of network and AV connections and understanding network security best practices.
  • Strong background in setting up and managing AV equipment, particularly in a lab environment. (Ideally streaming or media lab)
  • Ability to diagnose and resolve hardware, network, and AV issues, with a focus on maintaining uninterrupted testing conditions.
  • Proven ability to work well with technical leads, engineering teams, and external vendors, ensuring alignment on project needs.
  • Ability to maintain organized records and implement best practices in equipment management and documentation.
  • Strong attention to detail & cable management skills.
  • Must be able to lift and moves equipment weighing up to 50 pounds.


Preferred Qualifications

  • Certifications in network management (e.g., CompTIA Network+, CCNA) are a plus.
  • In-depth experience with streaming technology or media testing labs is highly desirable.


Compensation

Pay Rate: $40-46/hr

Exact compensation may vary based on several factors, including skills, experience, and education.


Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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