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Quality Assurance Tester

2 months ago

Jacksonville, United States VyStar Credit Union Full time

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.

We encourage you to become a part of VyStar Credit Union's family of employees.

Quality Assurance Tester ACCOUNTABILITY STATEMENT Incumbents will execute the testing efforts for technology based business solutions in .NET environments. This testing will apply to stand-alone applications, enhancing current VyStar applications, or integrating multiple applications. The System Test Specialist is well-versed in developing, documenting, and executing tests to ensure the delivery of a quality business application software product. Position will execute the tasks to test such applications, which are of departmental/application-level scope and lower complexity. The System Test Specialist will translate user requirements into test strategies, plans, scenarios, and cases. ESSENTIAL JOB DUTIES
  • Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.
  • Focus - Focus your full attention by carefully listening to and observing your client or member.
  • Connect - Consistently be friendly and approachable. Demonstrate you care.
  • Understand - Listen empathetically and ask questions. (70%/30%)
  • Counsel - Recommend solutions based on your clients or member's needs and objectives.
  • Advance - Ensure that member's expectations were exceeded.
  • Test system application enhancements related to release implementations, new products and/or product enhancements.
  • Creates and executes test cases/scripts, including identification and tracking issues through resolution.
  • Create, execute, and maintain test scenarios, test cases, test data sets, and test scripts to be used in software testing for manual and automated testing.
  • Implement integration and regression tests.
  • Performs regression system testing to ensure that application errors have been corrected and that no other previously working functions have failed as a result of any code modifications and that newly added features have not created problems with previous versions of the software.
  • Coordinates with departmental representatives or analysts in development of departmental testing requirements for applications programs and coordinates completion of change management control processes related to the production and test environment.
  • Incumbent will have frequent interaction with user community and training staff to stay abreast of system processes and procedures.
  • Participates in small and medium group projects under the direction of an assigned Project Manager as appropriate.
  • Coordinates with business analysts to ensure appropriate end-user testing.
  • Document software defects and report defects to software developers.
  • Monitor bug resolution efforts and track successes.
  • Produces testing results reports with summary findings for project stakeholders.
  • Utilize and adhere to VyStar Change Management processes, including coordination of control processes related to the test environment.
  • Work with project teams to identify, triage and isolate defects and issues in all environments and retesting.
  • Coordinate required security testing with Information Security Officer and Security Analyst.
  • Test applications according to project time lines, milestones and deadlines.
  • Provides 3rd tier problem resolution assistance for system deficiencies or errors and coordinates the prompt diagnosis and resolution of application system issues that have an impact on the production environment. Coordinates with the application vendor/development team to resolve problems and incidents. Works directly with the vendor to obtain necessary application support.

EDUCATION

  • Four-year bachelor's degree (or equivalent combination of education and significant relevant experience).
  • ISTQB Certified Tester, Foundation Level certification or equivalent (candidate must achieve certification within first 12 months).

EXPERIENCE

  • 3+ years combination of education, training, or experience with software testing
  • Contributor to project implementations that utilized a formal project management methodology, quality assurance program, and SDLC control environment

SKILLS & ABILITIES

  • Knowledge of testing techniques and technologies.
  • Ability to develop automation scripts in testing software (e.g. Testing Anywhere, HP Quality Center, etc.).
  • Ability to create automated test cases for regression purposes on multiple platforms and can develop reports.
  • Develops and implements organized, maintainable automate testing scripts for.NET applications with either browser or win form-based user interfaces.
  • Experience with testing .NET based applications.
  • Knowledge of relational databases and MS SQL Server - should be able to write simple queries.
  • Ability to follow technical and procedural standards for system testing and implementation.
  • Ability to work in an environment using an SDLC or agile methodology.
  • Ability to multi-task, work independently and manage unstructured tasks within specific guidelines and time constraints.
  • Knowledge of requirements gathering process and documentation structure.
  • Ability to create and maintain testing documentation for newly created or modified custom applications.
  • Ability to gain proficiency in new technologies.
  • Demonstrates the use of standard MS Office software (Word, Excel, Access, PowerPoint, Outlook, and Visio) and current Microsoft operating systems (Windows XP and Windows 7) at a level that increases productivity and work product quality.
  • Ability to work independently on small projects.
  • Interpersonal skills including collaborative style and ability to work effectively with diverse groups.
  • Ability to adapt quickly to an existing, complex environment.
  • Ability to quickly learn new concepts and software as necessary.
  • Candidate should be a self-motivated, independent, detail oriented, responsible team-player.
  • Passionate about building high-quality systems with software implementation best practices.
  • Ability to work in a collaborative team environment.
  • Ability to communicate effectively, both orally and in writing.

DISCLAIMERS AND WORK ENVIRONMENT

Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.

The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.

VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.

No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.

Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.

Thank you again for your interest in this position

VyStar Credit Union Human Resources