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Software Quality Assurance Analyst
4 weeks ago
Job Title: Manual QA Tester
Location: Jacksonville, FL
Duration: 12+ months
Summary: As a Manual QA Tester, you will work under minimal supervision to develop and execute manual functional tests for new or modified applications and systems. You will collaborate closely with cross-functional team members to ensure high-quality software delivery. This role requires a proactive approach to seeking requirement clarifications, documenting defects, and providing clear status updates on testing activities.
Job Duties:
- Ethical Compliance: Model ethical behavior in accordance with Citizen’s core values, ethics, and information protection policies.
- Test Case Development: Create, modify, and execute manual functional test cases and test plans for applications, ensuring they meet requirement and functional specifications.
- Requirement Clarification: Actively seek clarifications on requirements to ensure all test conditions are adequately covered.
- Defect Management: Document bugs or defects with relevant information, and collaborate with developers and team members for retesting and defect closure.
- Reporting: Provide clear and concise updates on the status of assigned tasks, including test reports that cover the results of testing activities.
- Test Data Management: Assist in creating and maintaining test data in test environments to satisfy specific test conditions.
Job Specifications (Knowledge, Skills, & Abilities):
Required:
- Education: High School Diploma or GED or Bachelor’s Degree or 3 years of relevant experience, or a combination of college education and relevant experience equivalent to 3 years.
- Enterprise-Level Testing: 4+ years of experience in enterprise-level software testing, particularly with web-based applications in a large-scale relational database environment.
- Quality Assurance Methodologies: 2+ years of experience in implementing and using various quality assurance methodologies.
- Software Delivery Frameworks: Knowledge of Waterfall and Agile frameworks.
- Communication Skills: Strong interpersonal, verbal, and written communication skills.
- Collaboration: Ability to work effectively within a cross-functional team, building strong relationships to collaborate and deliver quality software.
- Attention to Detail: Service-oriented and self-motivated with a keen attention to detail.
- Multi-tasking: Ability to manage multiple tasks and set priorities effectively.
Preferred:
- QA Tools: Knowledge of automation or performance QA tools such as QTP or Load Runner.
- API Testing: Familiarity with API testing tools like SoapUI.
- Database Knowledge: Understanding of database concepts, including creating, modifying, and executing SQL queries.
- Industry Knowledge: Knowledge of the Property and Casualty insurance industry.
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