Software Technology Specialist II
3 weeks ago
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better . We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.
Arthrex Benefits
Medical, Dental and Vision Insurance
Company-Provided Life Insurance
Voluntary Life Insurance
Flexible Spending Account (FSA)
Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
Matching 401(k) Retirement Plan
Annual Bonus
Wellness Incentive Program
Free, Onsite Medical Clinics
Free Lunch
Tuition Reimbursement Program
Trip of a Lifetime
Paid Parental Leave
Paid Time Off
Volunteer PTO
Employee Assistance Provider (EAP)
Please note, most benefits are for regular, full time employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Software Technology Specialist who works directly with the IT and Sales departments within Arthrex. The Software Technology Specialist serves a wide range of functions in support of the Redspot Software Support Team. Excellent communications (in both English & French) and analytical skills, strong technical project management skills will be essential for this position. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better .
We would like for this role to sit with us in a Mountain, Central or Eastern time zone Remotely. The hours for the position will be Monday through Friday, 10:00 am - 7:00 pm. EST
Redspot Main Objective:
The Redspot Technology Specialist serves a wide range of functions in support of the Redspot Support Team. These functions include, but are not limited to, the duties and responsibilities outlined below.
Essential Duties and Responsibilities:
- Serve as first-line support to internal and external users of the Redspot software.
- Serve as first-line support to internal and external users of Okta.
- Consistently provide superior customer service to Arthrex agency users and Arthrex corporate teams via email, telephone, and face-to-face interaction.
- Answer questions and research problems thoroughly to provide accurate resolutions.
- Assist with onboarding and offboarding of users on the system.
- Work collaboratively with Arthrex corporate teams to provide an excellent user experience.
- Establish strong business relationships and connections with agency and corporate customers.
Additional Duties & Responsibilities
- Diagnose software problems thoroughly and escalate bugs and critical issues as necessary.
- Assist the software development team on escalated issues.
- Provide training to end-users.
- Effectively teach the software via web screensharing, emailing, telephoning, and stand-up presentations.
- Assist with the software quality assurance process, checking for errors or issues that may be problematic to the users.
Specialized Skills
- Two or more years of software support or relevant domain experience is required. Domain experience includes but is not limited to functioning as a user of the Redspot and Audit platforms.
- Prior experience working in the medical device industry is preferred
- Prior end-user training experience is preferred
- Microsoft Excel knowledge is preferred
- Excellent verbal and written communication skills are required
- Ability to coordinate multiple projects and customer accounts at any given time is required
- Superior follow-through on assigned tasks in terms of timeliness, communication, and accuracy is required
- Ability to quickly adapt to changes in the software, process, and work is required
- Ability to work independently in sometimes ambiguous circumstances is required
- Prior experience working with field inventory software is preferred
- Microsoft Excel knowledge is preferred
- Knowledge of Arthrex agency inventory operations is preferred
- Knowledge and familiarity with other Arthrex software applications (i.e., Salesforce, Business Portal, SAP, Okta) is preferred
- Familiarity with Arthrex field operations policies and process is preferred
Education/ Experience
- High school diploma or equivalent required
- Bachelor's degree or equivalent preferred
- 2 + years of relevant work experience required
- Fluent in French (Speak, Read & Write)
Arthrex Benefits
- Medical, Dental and Vision Insurance
- Company-Provided Life Insurance
- Voluntary Life Insurance
- Flexible Spending Account (FSA)
- Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
- Matching 401(k) Retirement Plan
- Annual Bonus
- Wellness Incentive Program
- Free Onsite Medical Clinics
- Free Onsite Lunch
- Tuition Reimbursement Program
- Trip of a Lifetime
- Paid Parental Leave
- Paid Time Off
- Volunteer PTO
- Employee Assistance Provider (EAP)
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
-
Software Technology Specialist II
1 week ago
Fort Myers, United States Arthrex Full timeArthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and...
-
Technology Subject Matter Specialist
7 days ago
Fort Belvoir, United States General Dynamics Information Technology Full timePosition Overview:Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:Job Family:Technology ConsultingJob Qualifications:Skills:Information Technology (IT) Systems, Subject Matter Expertise, Systems...
-
IT Specialist II
3 weeks ago
Fort Worth, United States Meriton, LLC. Full timeOverview Job Title: IT Specialist II Location: Ft Worth, TX FLSA Status: Exempt Reports to: IT Operations Manager Overview The IT Specialist II ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift...
-
Family Support Specialist II
1 month ago
Fort Myers, United States Urban Strategies, Inc. Full timeJob DescriptionJob DescriptionTITLE: Family Support Specialist II REPORT TO: Senior Project Manager BACKGROUND:USI is a national nonprofit with extensive experience in the design and implementation of place-based human capital development strategies in communities that are undergoing comprehensive physical revitalization. Founded in 1978, USI is a leader...
-
Information Technology/Information Assurance
2 weeks ago
Fort Walton Beach, United States General Dynamics Information Technology Full timeType of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:NoneJob Family:Information SecurityJob Qualifications:Skills:Information Assurance, Information Security, Information SystemsCertifications:Experience:8 + years of related...
-
Broadcast Technology Specialist
8 hours ago
Fort Lauderdale, Florida, United States SportsMEDIA Technology Corp. Full timeJob SummaryWe are seeking a highly skilled Broadcast Technology Specialist to join our team at SportsMEDIA Technology Corp. as a Hockey Broadcast Operations Technician. This is a seasonal position that requires exceptional attention to detail, strong communication skills, and the ability to work well under pressure.Key ResponsibilitiesVerify all tracking...
-
Software Development Specialist
6 days ago
Fort Wayne, Indiana, United States TriTech Software & Services Full timeExciting Opportunity at Innovative Tech Company**Job Summary:**The Software Development Specialist is a pivotal role in our dynamic product development team at TriTech Software & Services. You will be responsible for researching, developing, testing, and maintaining state and local premium tax returns using various cutting-edge software applications.**Key...
-
Business Services Specialist II
3 months ago
Fort Myers, United States Florida Gulf Coast University Full timeJob SummaryThe Business Services Specialist II oversees the daily operations of the Eagle ID Card office. Provides operational, technical, and administrative support to Business Services.FGCU is a member of the State University System of Florida and an Affirmative Action and Equal Employment Opportunity and Access Employer. All qualified applicants will...
-
Technical Support Specialist
2 days ago
Fort Belvoir, United States General Dynamics Information Technology Full timeJob Summary:General Dynamics Information Technology (GDIT) is seeking a Technical Support Specialist to join our team in Fort Belvoir, VA. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to users of our Defense Stockpile Management Systems (DSMS) application.Key Responsibilities:Provide immediate...
-
Customer Support Specialist II
1 week ago
Fort Myers, Florida, United States City of Fort Myers, FL Full timeJoin Our Team as a Customer Support Specialist II The City of Fort Myers is dedicated to being an employer of choice, fostering an environment where our employees can transform their roles into fulfilling long-term careers. Compensation: The salary range provided reflects the full spectrum for this role, accommodating both entry-level and experienced...
-
Software Engineer
2 weeks ago
Fort Detrick, United States Quadrant Inc Full timeJob ID:ASP.NET SpecialistREQUIREMENTS:Proficient ASP.NET SpecialistMinimum of 2 years experience with .NET, C#, ASP.NET MVC/Core, and SQLAt least 2 years of practical development and implementation experience.Skilled in creating data-driven web applications utilizing C# ASP.NET Razor Pages with Visual Studio and Team Foundation Server.Proficient in HTML,...
-
IT Specialists
3 months ago
Fort Meade, United States VISTA Technology Services Full timeVISTA Technology Services, Inc. (VISTA) is currently seeking Information Technology (IT) Specialists to work in Ft. Meade, MD. The successful candidate will be part of a highly professional, results-oriented company and will perform complex analyses, management information support and evaluation of financial and/or administrative requirements. Position...
-
IT Specialists
1 week ago
Fort Meade, United States VISTA Technology Services Full timeVISTA Technology Services, Inc. (VISTA) is currently seeking Information Technology (IT) Specialists to work in Ft. Meade, MD. The successful candidate will be part of a highly professional, results-oriented company and will perform complex analyses, management information support and evaluation of financial and/or administrative requirements. Position...
-
Administrative Specialist I/II
1 month ago
Fort Myers, Florida, United States Florida Gulf Coast University Full timeJob SummaryThe Administrative Specialist oversees the day-to-day administrative operations of the Veteran's Success Office. Assists with the planning and implementation of events and delivers excellent customer service.FGCU is a member of the State University System of Florida and an Affirmative Action and Equal Employment Opportunity and Access Employer....
-
Administrative Specialist I/II
1 month ago
Fort Myers, United States Florida Gulf Coast University Full timeJob SummaryThe Administrative Specialist oversees the day-to-day administrative operations of the Veteran's Success Office. Assists with the planning and implementation of events and delivers excellent customer service.FGCU is a member of the State University System of Florida and an Affirmative Action and Equal Employment Opportunity and Access Employer....
-
Tier 2 - Software Supp Specialist
2 months ago
Fort Lauderdale, United States Sheltair Full timePOSITION SUMMARY: The Tier II Software Support Specialist is a crucial member of the IT support team, responsible for providing advanced technical assistance to end-users within the organization. This role involves troubleshooting complex software and hardware issues, resolving technical challenges, and ensuring the smooth operation of IT systems. The Tier...
-
Tier 2 - Software Supp Specialist
2 weeks ago
Fort Lauderdale, United States Sheltair Full timePOSITION SUMMARY: The Tier II Software Support Specialist is a crucial member of the IT support team, responsible for providing advanced technical assistance to end-users within the organization. This role involves troubleshooting complex software and hardware issues, resolving technical challenges, and ensuring the smooth operation of IT systems. The Tier...
-
Software Engineering Technical Specialist
1 week ago
Fort Deterick, United States PotomacWave Consulting Full timeJob OverviewPotomacWave Consulting is seeking a Software Engineering Support Specialist to provide expert technical management for a Federal client. This role involves leading significant technology projects, establishing objectives, and ensuring that all technical requirements are fulfilled.Key ResponsibilitiesAssess and evaluate software components for...
-
Information Technology Research Specialist
1 week ago
Fort Wayne, Indiana, United States Courseadvisor Full timeInformation Technology Research SpecialistOverview of the RolePosition Summary: Engage in advanced research within the realms of computer science and information technology as theorists, innovators, or designers. Create effective solutions to address challenges in both hardware and software domains.Key ResponsibilitiesCollaborate on interdisciplinary...
-
DevOps Engineer
3 days ago
Fort Belvoir, United States General Dynamics Information Technology Full timeJob SummaryWe are seeking an experienced DevOps Engineer - Intermediate to join our team at General Dynamics Information Technology (GDIT). As a DevOps Engineer - Intermediate, you will play a critical role in ensuring the smooth operation of our enterprise IT systems and delivering high-quality software engineering capabilities.Key ResponsibilitiesDesign...