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Field Service Technician

1 month ago

St Louis, United States Bitrode Full time

Bitrode Corporation in St. Louis (South County) area is looking to hire a full-time Field Service Technician. Do you have training/education in electrical engineering? Do you want to work in a clean, well lit, climate-controlled environment? Do you like to travel and solve problems for customers? Would you like to work for a company that is in focused on the future? If you are interested, keep reading

Field Service Technician starts at $26.00/hour with potential higher offers to those with experience, plus a travel premium when on service trips. We offer great benefits with 10 paid holidays, paid time off that starts to accrue on your first day, company paid basic life insurance and long-term disability, access to medical/dental/vision/other insurance, 401(k) with a company match, and comfortable, safe environment.

This job is not for everyone as there will extensive in-house training prior to visiting our customers and then 50% of your time is spent traveling to customers. The position will be based in St. Louis, MO.

Who is Bitrode Corporation?

With customers around the world and the United States, Bitrode is a manufacturing company for Cell, Module, and Pack Battery Testing Equipment. We offer an extensive product line of battery formation and laboratory test equipment, as well as software tools, battery simulation and manufacturing automation tools appropriate to all battery applications and chemistries. If you are unsure what some of these are, just remember with electric vehicles and battery power as a goal for the future, we matter in that future.

We have a set of core values that start with safety, customer focus, and end with cooperation. We have managers, supervisors, and leads that work to listen to our employees and train them on what they do not know about our products. We strive to work as a team to get our products built, tested, and shipped to our customers.

What do our Field Service Technicians Do?

Our Field Service Technicians commission and troubleshoot our machines in the field at customer sites. You would need to learn our each product's specifications in-house prior to travel where you will be the face of Bitrode while at customers working on our products. You will perform services duties while building a relationship with the customer to increase our service business. We will need you to ensure products meet customer specifications as well as any safety and quality requirements.

You would need to troubleshoot various electrical problems by thinking critically to solve complex problems and recognize and report quality issues through the correct channels as they arise. You will calibrate our products for the customer. We would need you to test our products at power levels up to 600VAC 3-phase and 2000VDC.

You would need to record data, write reports, and process paperwork accurately. We would have you use multi-meters, HiPot test equipment, digital oscilloscope, PC based monitoring, and variable transformers.

We will provide you with arc flash protective clothing for your safety. We also have a reimbursement program for prescription safety glasses and toe protective shoes.

Once you are fully trained, you will travel to customer sites to service or commission our machines. This requires you to be a self-starter. You would need to make scheduled flights and drive to various locations in the USA/aboard on your own. You would need to professionally represent Bitrode while at the customer.

What makes you qualified for this role?

You need to:

  • Ability to travel domestically and internationally for service calls (travel up to 50% of the time)
  • Minimum of a two-year degree in Electrical Engineering or similar electrical knowledge
  • Schematic reading and knowledge of electrical/electronic circuitry is essential
  • Previous knowledge and experience with multimeters, voltmeters, HiPot test equipment, and oscilloscope preferred
  • Ability to use shop and hand tools to work on equipment
  • Ability to troubleshoot customer issues via email, phone, and onsite

Any experience in electrical product testing would be amazing

Bitrode does require a background check and basic drug screening upon receiving an offer of employment.