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Patient Services Specialist 1
1 month ago
Candidates must live close by Las Colinas/Irving Area
Must have at least 6 months of pediatrics and epic exp
Temp to Perm: Temp Only
Length of Assignment: 90 days
Work Location: Irving, TX
Work Schedule: Mon-Fri 8a-5p (not flexible)
Parking Included: Yes
Interview Type: 1st round - virtual, 2nd round - onsite
Certification/Degree Requirements: N/A
Top Skills: Epic exp preferred, good customer service skills, pediatric exp highly preferred
JOB SUMMARY
Provides a range of entry-level intake and associated administrative services pertaining to patients being admitted to the hospital and/or treatment facility or receiving outpatient services to include obtaining demographic, insurance, and medical information; collecting co-pays and deposits; scheduling follow-up appointments; and ordering diagnostic tests as directed.
WHAT IS EXPECTED (ESSENTIAL FUNCTIONS)
Interviews patients to obtain demographic and insurance information necessary for medical record identification and bill processing
Inputs patient registration information into computer registration system and verifies accuracy of information
Provides accurate patient, medical, financial, or procedural information to patients Discusses financial arrangements and issues with patients and/or family members
Facilitates patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support
Prepares required forms orders and maintains inventory of supplies as required
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at the client
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of patient registration procedures and documentation
Knowledge of medical insurance claims procedures and documentation
Skill in the use of personal computers and related software applications
Skill in preparing and maintaining patient records
Interpersonal and customer service skills
Verbal and written communication skills
bility to obtain patient demographic information and verify insurance eligibility
Must enroll in PSS training program and successfully complete competency exam to maintain PSS position Qualification ssessment Must Have Competency NOEXP Yes Degree HS-GED Yes
