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Patient Service Representative

2 months ago

Irving, Texas, United States Baylor Scott & White Institute for Rehabilitation Full time
Job Summary

Baylor Scott & White Institute for Rehabilitation is seeking a detail-oriented and customer-focused Patient Service Specialist to join our team.

Key Responsibilities
  • Provide exceptional customer service to patients and staff
  • Manage patient intake and data entry
  • Verify insurance coverage and pre-authorize treatments
  • Schedule patient appointments and manage front office operations
  • Support therapists and therapy assistants
  • Perform daily cash balancing and weekly banking deposits
Requirements
  • High School diploma or equivalent required
  • Customer service experience preferred
  • Knowledge of insurance verification and healthcare administration a plus
Benefits
  • Competitive hourly rate based on experience
  • Comprehensive benefits package, including health, dental, and vision insurance
  • Paid time off and extended illness days
  • 401(k) retirement plan with company match
  • Short and long-term disability coverage
  • Personal and family medical leave