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Account Manager

2 months ago

Cambridge, United States DS Smith (Interstate Container) Full time

Account Manager will develop, maintain and grow a portfolio of accounts by focusing on the local purchasing decision makers at customers that can be serviced by their assigned DS Smith Business Unit that produce items to address their local customers packaging needs. Identifies business opportunities by identifying prospects and evaluating their position in the industry. Researches and analyzes customer gaps and produces viable, DSS specific value-based solutions/offerings. Sells solutions by establishing contact and developing relationships with multilevel customer prospects; providing solution offers. Maintains relationships with clients by providing support, information, and guidance. Identifies improvement opportunities with design or new product introduction by remaining current on industry trends, market activities, competitors and DSS unique capabilities. Learns new design innovations both graphic and structural - to be able to sell innovative solutions to customer base. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices. Good knowledge of operational costs and financial drivers of both customer and DSS.