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Associate Relations Manager

3 months ago

Canton, United States Burlington Stores Full time
Overview

The Associate Relations Manager's primary goal is to ensure fair and respectful treatment of associates, consistent with Burlington’s core values. The individual will respond reactively to associate relations issues that are reported through the integrity hotline as well as other sources. This role requires a dynamic individual who can collaborate with cross-functional teams, uphold a positive work environment, and ensure compliance with company policies and regulations.

*this is a REMOTE role requiring the ability to work EST*

A Day in the Life:

  • Manage and address a wide range of associate relations issues, including but not limited to workplace disputes, disciplinary actions, discrimination and harassment complaints, and other related concerns.
  • Leverage expertise in associate relations to investigate both minor and complex associate relations issues encompassing Burlington’s Open Door Program and STEPS (Alternate Dispute Resolution) Program.
  • Coach, counsel, and advise management and staff to ensure effective resolution of employment-related matters.
  • Maintain documentation and tracking of all employee relations issues in Navex Ethicspoint system.
  • Close all matters efficiently, including, but not limited to providing follow-up documentation as appropriate.
  • Provide proactive strategic guidance and direction to the management teams regarding all aspects of associate relations.
  • Address education and training opportunities regarding AR issues with management and staff when appropriate and applicable.

You'll Come With:

  • Our ideal candidate will possess a Bachelor’s degree in related area of study as well as 5+ years Associate/Employee Relations Experience, ideally in a retail environment.
    • PHR/SPHR certification preferred.
  • Strong working knowledge of employee relations, coaching & counseling employees, conducting internal investigations, and federal, state, and local employment laws (including but not limited to: Title VII of the Civil Rights Act, EEOC, HIPAA, COBRA, FLSA, ADAA, workers compensation, and FMLA leave of absence laws)
  • Demonstrated ability to positively influence teams, build effective relationships, and possess skills to flex style and interact with associates effectively
  • High level of integrity and the demonstrated ability to handle sensitive and confidential information in a professional manner
  • Ability to prioritize challenging demands and manage time effectively in a fast paced environment
  • Fluency in Spanish a plus.

Come join our team. You’re going to like it here

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

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