Director of National Accounts

3 weeks ago


St Louis, United States Explore St. Louis Full time
  • Supervise administrative sales staff as assigned. Responsibilities include: interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Control account management authority over an assigned territory region (territories determined as NORTHEAST, WEST, SOUTHEAST, SOUTHWEST, MIDWEST, RELIGIOUS MARKET AND SELECT MIDWEST CITY-WIDES).
  • Perform telephone solicitation, electronic communication and personal sales calls to prospect for new business. Identify and develop Focus Accounts as identified in the assigned territory region. Follow-up on reports, sales leads and paperwork to and from prospective clients. Update all account information to maintain an effective sales database. Coordinate account team solicitation.
  • Determine customer needs for hotel, meeting and Convention Center; coordinate date availability; generate sales leads; contact customers and hotels to update lead status; and verify accuracy of group history.
  • Overcome client objections, resolve issues and negotiate business. Meet with clients before, during, and after booked events to foster and cultivate good working relationships and ensure client satisfaction.
  • Evaluate business to make strategic corporate decisions on behalf of Explore St. Louis.
  • Review and verify sales leads and definite bookings for accuracy. Ensure complete and accurate information for all booked business with regard to history, commitment letters, etc.
  • Analyze and determine the best financial package for client business at America’s Center.
  • Interact with clients via site visits, sales planning meetings and entertainment. Attend meetings for local and national industry-related organizations. Travel as required to attend a number of annual sales trips.

  • Work a flexible schedule as necessary to include nights, weekends and holidays.

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