Consumer Analyst

3 weeks ago

Cleveland, United States Apex Systems Full time

Job#: 2042503 Job Description: Consumer Product Operations: Lead and/or actively participate in Retail initiatives, including the review and research of data issues, operational maintenance on accounts, creating/updating procedural content and completing other initiatives as assigned. Provide ongoing operational support to the Retail field and partners to ensure timely and accurate completion of customer/account profile updates. Partner with Line of Business (LOBs), Marketing Legal, Compliance and Operational Risk to enhance regulatory reporting processes. ESSENTIAL JOB FUNCTIONS Compile and provide internal client data to assist with building analytics, reports, and formulating client hypothesis. Compile, evaluate, and provide external market research to help inform business opportunities. Provide simple analysis to support the production of client insights. Review internal processes to identify and recommend process improvements. Facilitate implementation of small initiatives in collaboration with support partners Assist with preparing presentations to senior leaders. Perform in depth research by utilizing internal banking systems (Hogan, CE, Quest, KVD, CMOD, MCA), as well as external systems to review and remediate data issues. Autonomously complete all reports and research tasks assigned to ensure accurate and timely regulatory reporting and the mitigation of operational risk. Develop rapport and communication with Compliance, Legal, Regulatory Reporting and LOB partners. Identify and escalate information as needed. Identify opportunities to improve the effectiveness and/or efficiency of policies, procedures and/or processes and make the appropriate recommendations to management. Perform associate training. Utilize strong understanding of Retail systems to be able to make suggestion for improvements that will increase business and/or keep Key regulatory compliance. Effective communicator at various levels Demonstrated ability to manage multiple projects at a time. Ability to resolve conflict and create win/win situations. REQUIRED QUALIFICATIONS Bachelor's Degree in business or related field and/or equivalent work experience Minimum of 1-3 years' experience in financial services Ability to Work independently with minimal supervision from manager Analytical, process management and conceptual skills Project management skills Ability to collaborate and work effectively with support partners Understanding of financial products, e.g., deposit & credit products, investments, etc. Oral and written communication skills Consumer Product Operations: Solid understanding of Retail operations, procedures, and technology Demonstrated ability to lead, motivate and foster teamwork Consumer Product Operations: Lead and/or actively participate in Retail initiatives, including the review and research of data issues, operational maintenance on accounts, creating/updating procedural content and completing other initiatives as assigned. Provide ongoing operational support to the Retail field and partners to ensure timely and accurate completion of customer/account profile updates. Partner with Line of Business (LOBs), Marketing Legal, Compliance and Operational Risk to enhance regulatory reporting processes. ESSENTIAL JOB FUNCTIONS Compile and provide internal client data to assist with building analytics, reports, and formulating client hypothesis. Compile, evaluate, and provide external market research to help inform business opportunities. Provide simple analysis to support the production of client insights. Review internal processes to identify and recommend process improvements. Facilitate implementation of small initiatives in collaboration with support partners Assist with pre

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