Refunds Adjustment

3 weeks ago

Wilmington, United States Pinehurst Medical Full time
Pinehurst Medical Clinic (PMC)

PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations.

Benefits to support you and your family:

PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That’s why, as part of the PMC team, you’ll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits, click here to watch our benefit video or click here for our benefits overview guide.

What will you do as a PMC Refunds & Adjustments Coordinator

As a PMC Refunds & Adjustments Coordinator you will serve as an essential part of the patient’s experience by researching and processing account refunds and adjustments for third parties and patients of PMC.

A day in the life of a PMC Refunds & Adjustments Coordinator may include:
  • Responsible for preparation, identification, and application of all adjustments and refund requests received from third party carriers, physicians, and patients.
  • Responsible for auditing patient accounts in relation to payments received.
  • Responsible for researching payments, adjustments, and refund requests received for which patients are not identifiable, requiring research of patient accounts, telephone contact to third party carriers, and direct contact with physicians.
  • Trains in the duties of other employees to assist during work periods, absenteeism, etc., as deemed necessary by Management.
  • Insures patient account information accuracy utilizing EOB copy and other information that may be necessary and take appropriate corrective measures
  • Performs other duties as assigned.
What we can offer

PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That’s why, as part of the PMC team, you’ll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits click here Benefits Information

Required Qualifications
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Preferred Qualifications
  • One to two-year experience in a medical office setting.


Shift: Day Shift (Monday through Friday) no weekends or holidays

Pay Type: Hourly (Non-Exempt)

The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

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