Current jobs related to Salon Coordinator - Wilmington, Delaware - Belk

  • Salon Coordinator

    2 months ago

    Wilmington, United States Belk Full time

    The Salon Retail Coordinator is responsible for the operation and functional management of the front desk.This position reports to the Salon Manager.This position is nonexempt.SALON COORDINATOR POSITIONGreat customer service is an art and we are seeking artists. The goal at our salon is to make each of our guests feel as though they are the most important...

  • Studio Coordinator

    5 months ago

    Wilmington, United States Waxing The City of Cary Wilmington Full time

    Job DescriptionJob DescriptionLOVE WHAT YOU DOAt Waxing the City, we are passionate about helping our clients look and feel their best. We believe that our Studio Coordinators set the tone for a clients overall experience with the brand. This position is the first and last touchpoint with clients, so it is a very important role to the success of the studio....

  • Fitness Program Coordinator

    4 weeks ago

    Wilmington, Delaware, United States Acts Retirement-Life Communities Full time

    Position Overview:Become a vital part of our community and enhance your career while making a difference in the lives of others.Immediate Compensation: Enjoy the benefit of receiving your earnings the very next day through our PayActiv program.At Acts Retirement-Life Communities, we prioritize the well-being of our team members by offering a comprehensive...

  • Nutrition Services Manager

    2 weeks ago

    Wilmington, Delaware, United States Acts Retirement-Life Communities Full time

    Nutrition Services Manager Job DescriptionOverview:We are seeking a highly skilled Nutrition Services Manager to join our team at Acts Retirement-Life Communities. As a Nutrition Services Manager, you will be responsible for coordinating and supervising the provision of individualized, personal meal service and nutritional care to residents living in...

Salon Coordinator

4 months ago

Wilmington, Delaware, United States Belk Full time

The Salon Retail Coordinator is responsible for the operation and functional management of the front desk. This position reports to the Salon Manager. This position is nonexempt.

SALON COORDINATOR POSITION

Great customer service is an art and we are seeking artists. The goal at our salon is to make each of our guests feel as though they are the most important person we will see all day. If you have the ability to smile, to make great small talk and have an awareness to people's needs while multi-tasking, then you may be the perfect fit.

Position Description:

The Salon Retail Coordinator is responsible for the operation and functional management of the front desk. This position reports to the Salon Manager. This position is nonexempt.

Client Sales and Service responsibilities:

Suggesting retail products to all clients, upselling/suggesting larger quantities, promotions and additional services.
Ability to cross-sell services to other areas of the salon.
Responding professionally to customer service issues and promptly addressing complaints.
Exhibiting good communication skills when dealing with a difficult or corrective service situation.
Overcoming booking mistakes or corrective work.
Ensuring that refunds and re-do's are handled in a professional and friendly manner.
Ongoing personal continuing education on products, services, and current issues relating to the industry.
Promoting business outside of the salon.
Adjusting schedule to meet client needs.

Telephone/Reception responsibilities:

Acknowledging the client within sixty seconds of client's entering into the salon.
Answering telephone within three rings, with a smile, stating name and salon location.
Listening for a reply before placing the client on hold.
Efficiently handles scheduling, canceling, and re-scheduling of client appointments.
Handling POS transactions timely and efficiently.
Emphasizing pre-bookings during client check-out.

Salon and Personal Presentation responsibilities:

Ensuring that the reception area and salon meet and exceed State Board Regulations.
Maintain a clean and organized reception area.
Effectively organizing time and resources to meet sales goals.
Communication with Salon Management regarding issues and needs.
Meeting salon guidelines for attendance and tardiness.
Maintaining an updated professional appearance and meets the salon dress code

Education and Experience:

GED or High School diploma

Proficient in computer based business-related computer softward.

Ability to handle money, count and make change

Customer Service or Cosmetic industry preferred.


Physical:
Ability to use computer keyboard, standard telephone and other related business equipment.
Ability to work with chemicals and chemical compounds.

Ability to stand for up to 8-hour shifts.
Ability to lift up to 25 pounds.