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Bilingual Licensed Insurance CSR

3 months ago

Chicago, United States Staff My Agency Full time

Weer Insurance Group is hiring at our Chicago Location at 6737 W Belmont Ave, Chicago, IL 60634. We are looking for a full-time experienced, Licensed Insurance Insurance Customer Service Representative. Must be bilingual, Polish/English.

As a CSR for Weer Insurance Group, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Please only apply if you meet the following criteria:

  • Must be fluent in Polish
  • Must have an active Property and Casualty license
  • This is not a remote position, you must be able to make the commute to 6737 W Belmont Ave, Chicago, IL 60634
Responsibilities include but not limited to:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.
Qualifications:
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer
Benefits:
  • Salary plus commission/bonus
  • Paid time off (holidays and personal/sick days)
  • Health benefits
  • Growth potential/opportunities for advancement within my agency