Dispatcher PM

4 weeks ago


San Diego, United States Vets Hired Full time

About the job Dispatcher PM - SAN

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Manifest Creation. Prepare Daily PM work and necessary run schedules.
  • Act as main point of contact for driver, broker, agent, and at times even the customer, as loads are received or delivered to their destination.
  • Work and effectively with drivers to coordinate Airport recoveries and deliveries.
  • Work and effectively with Customer Service Team, Warehouse team, and other stations to schedule and execute shipment loads appropriately.
  • Driver, Equipment and Daily Route Assignment.
  • Keep Track of Driver Daily Progress, Safety and assist in monitoring HOS.
  • Keep Track of Shipment Lifecycle, including but not limited to entering important driver and shipment updates into TMS and other required software.
  • Clear and Effective Communication with internal and external customers to provide route instructions, updates, special service requirements, cut-off times, problems.
  • Ensure and Assist with DOT, TSA and OSHA compliance processes and paperwork handling.
  • Dispatch Administration Duties job document organization, labeling, record/ log keeping, emails and phone answering responsibilities, if needed.
  • Material and Product management.
  • Flag Potential Issues to re-route if necessary or get additional support/ equipment.
  • Effectively communicate with respective team/ sister terminal locations to ensure freight is delivered safely, and on time.
  • Ensure AM Team has everything they need for the next shift.
  • Adhere to company policies and procedures.
  • Update OSD notes and report to supervisor.
COMPETENCIES
  • Strong understanding of all MS Office Programs, Freight operating systems such as AS400, Alpha Truck, TMW, Freight Data, etc.
  • Strong Verbal, Written Communication and Phone Skills
  • Relevant experience can include cartage, transportation, moving companies, customer service, logistics, linehaul, intermodal, warehouse, ground operations, and dispatching air and ocean service.

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