Associate, Technology Solutions, Product Management

6 days ago

Conshohocken, United States Hamilton Lane Full time

Hamilton Lane is looking to expand our team to satisfy the needs of our growing client base. Hamilton Lane is built on collaboration, teamwork and integrity. Our employees pursue excellence and always strive to do the right thing. We invest in our employees, clients and partner relationships, as well as, in the technology and resources necessary to remain competitive, working in a competitive environment that inspires innovation.

What we do:

As a recognized leader in providing Private Markets Solutions to clients across the globe we manage approximately $130 billion in discretionary assets and have oversight of an additional $810 in non-discretionary assets as of June 30, 2024.

The Opportunity:

Join Hamilton Lane as a Project Management Associate on our Technology Solutions team. We are focused on using innovation to change the private markets. You will have a passion for problem solving and will be focused on client and investment team business goals. As a product team member, you'll be involved in all aspects of the innovation process, from identifying friction points to creating technology.

Your responsibilities will be to:

  • Support product managers by translating business goals and user feedback into thoughtful product design
  • Conduct user experience (UX) research by interviewing clients, gather additional client feedback from Customer Success and Sales, and conduct innovation sessions
  • Identify friction points, articulate core problem and scope
  • Recommend solutions, articulate changes to business logic or process and bring stakeholders along the product development cycle
  • Document current and future state with diagrams, functional requirements, user stories
  • Dig into financial and business data and conduct data analytics to help get to the right number
  • Work closely with developers to ensure execution of work, triage user stories, and remove blockers for team
  • Test features, enhancements, and bug fixes before they land in users' hands
  • Use measurement and analytics pre- and post-launch of features and enhancements to communicate impact
  • Other duties and responsibilities as assigned
Your background will include:
  • 2-5 years' experience in a private markets portfolio management, operations, or client relationship role
  • Analytical, problem-solver mind set, process-oriented
  • Self-directed, proactive
  • Excellent communication skills
  • Ability to work in a fast-paced, team-spirited environment with a strong attention to detail and little guidance
  • Be comfortable with ambiguity as client and business needs change, enjoy an iterative environment
  • Exhibits empathy and humility, willing to receive and adopt feedback
  • Champion of user or human centered design
Nice to Haves:
  • Familiarity with typical product management tools such as Jira, Confluence, Figma, Pendo
Benefits

At Hamilton Lane, our benefits philosophy is simple. To provide our employees with a competitive suite of benefits and services to help navigate through the complexities and challenges of working, living, raising a family, and eventually retiring.

To do this, Hamilton Lane offers the following benefits:

Enhancing Your Physical and Emotional Health
  • Employees have access to healthcare coverage, mental health resources, health & fitness reimbursement program, and Wellness Rewards Program.
Developing Your Career
  • Tuition and certification reimbursement program are available along with continual education and development trainings for you to grow with Hamilton Lane.
Supporting Your Family & Community
  • For our communities, Hamilton Lane provides paid time off to volunteer, and compensates for referring qualified candidate that join our team.
  • For growing family, we offer an adoption reimbursement program, paid time off for new parents and newlyweds, and provide travel support for nursing
    parents.
Safeguarding Your Financial Wellbeing
  • Hamilton Lane contributes to retirement programs and offers an employee stock purchasing plan.

Diversity Pledge

At Hamilton Lane, we prioritize the value of diversity and intentionally cultivate an environment that embraces the strength derived from our collective differences. Recognizing the industry's need for change, we address the hesitancy of underrepresented groups, particularly women and people of color, to apply unless meeting every criterion. We welcome applications from women, men, people of color, veterans, the LGBTQ+ community, and those returning to the workforce, even if not meeting every job description requirement, including education level. Your unique contribution is not just welcomed but essential to our success.

If you need a reasonable accommodation to complete your application, please contact Human Resources at humanresources@hamiltonlane.com.

We offer a competitive salary, annual discretionary bonus and a comprehensive benefits package which includes: Medical, Prescription, Dental, Paid Time Off, 401k plan, Life and Disability Insurances, Tuition Reimbursement, Employee Stock Purchase Program, Health Club Reimbursement and Flexible Spending Accounts.

Hamilton Lane is an affirmative action-equal opportunity employer. All qualified applicants will be considered for employment without regard to their race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other classification prohibited by applicable law.

If you need a reasonable accommodation to complete your application, please contact Human Resources at humanresources@hamiltonlane.com.

Hamilton Lane is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Hamilton Lane via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Hamilton Lane. No fee shall be paid in the event the candidate is hired by Hamilton Lane as a result of the referral or through other means

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