Oncology Office Supervisor

3 weeks ago

Tavares, United States adventhealth.com Full time

All the benefits and perks you need for you and your family:

  • Benefits and Paid Days Off from Day One
  • Student Loan Repayment Program
  • Career Development
  • Whole Person Wellbeing Resources
  • Mental Health Resources and Support
  • Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-Time

Shift : Days - M-F 8A-430P; NO WEEKENDS M-F 8-430P; NO WEEKENDS

The community you’ll be caring for: Cancer Institute at 4000 Waterman Way, Tavares, FL 32778

The role you’ll contribute: The Oncology Office Supervisor is responsible for planning, controlling, organizing, and directing the day-to-day operations and activities of the oncology front office; duties include but is not limited to supervision of clerical staff and ensuring clerical staffing coverage.

The value you’ll bring to the team:

· Completes projects as directed by the Director and/or Manager(s) either independently or with the assistance of other clerical staff

· Inventories and orders office supplies as well as oversees maintenance of office equipment

· Reviews/Manages area policy and procedures

· Attends and participates departmental leadership meetings

· Coordinates auxilian practices within department, including training and evaluation

· Has primary responsibility for answering the telephone in a prompt and courteous manner, following established policies and procedures, identifying self.

· If appropriate, transfers call in a courteous and professional manner.

· Schedules, cancels, reschedules, etc., appointments per patient and physician request.

· Create/Complete process for appointment authorization in EMR.

· Is responsible for check-in and check-out of patients.

· Confirms, adds, deletes, or makes any changes patient’s insurance and/or personal information in Scheduling Software and EMR to ensure accuracy.

· Verifies authorization for all office visits and sets appoint authorization status in EMR.

· Activates accounts and creates recurring status accounts in EMR for specific appointment visits.

· Obtains patient signatures on required forms, i.e., MSPQ, Consent for Treatment, as appropriate

· Give patient the new patient information packet upon arrival and review packet for those patients that the packets through the mail.

Qualifications

The expertise and experiences you’ll need to succeed:

REQUIRED:

· Associates degree required, or equivalent related experience.

· Two years’ experience in a physician practice, healthcare or hospital-based office.

· Must have knowledge of TJC requirements and local, state, and federal regulations.

· Computer skills including Microsoft Office, Word, Excel, etc

· Medical Terminology

PREFERRED :

· Bachelor of Business Administration or healthcare related field preferred

· Two years’ experience in a lead role in a medical setting or physician office manager.

· Experience in management of multiple practices or specialty practices desirable.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Administrative

Organization: AdventHealth Waterman

Schedule: Full-time

Shift: 1 - Day

Req ID: 24041736

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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