Customer Account Specialist

4 weeks ago

West Palm Beach, United States SV MICROWAVE Full time

Are you a relationship-oriented person who wants a professional career with increasingly challenging assignments? Would you enjoy collaborating with others to find solutions to customer requests but are not interested in direct sales? Would you take pride in working for an innovative company with major commercial and military customers?

If you're a detail-oriented, responsive professional and want to work with other committed professionals in a supportive team environment, consider joining our Inside Sales Team as a Customer Account Specialist.

This is not a direct sales position, there is no cold calling. We have sales representatives who are responsible for bringing in new business. The Customer Account Specialist generates repeat business by being responsive to customers, resolving issues and finding creative solutions to problems. By providing service to our customers, you are generating trust and building relationships.

Responsibilities

Your core priority is to be a client advocate and work with internal departments to analyze problems and find creative solutions to exceed customer expectations by:

  • Processing orders, often with complex requirements, from quoting stage through delivery.
  • Interacting directly with customers or sales representatives via email or phone to provide support for scheduling, requirement changes and all other customer requirements.
  • Working with customers to meet project expectations for delivery and quality.
  • Collaborating with manufacturing, engineering and materials departments to resolve customer issues. Developing relationships within the company to meet goals as a team.
  • Using computer systems and internal tools to effectively process customer orders, create quotations and maintain correspondence files.
  • Partnering with the inside sales team to forecast monthly and yearly performance metrics to meet company goals.

Requirements

  • Associate's or Bachelor's Degree
  • Proficient with computers, Microsoft Office
  • Excellent initiative and problem-solving skills
  • Good communication skills, both written and verbal
  • Professional demeanor
  • Prior customer service or sales experience preferred
  • Exposure to components/electronics industry a plus

What we offer

  • A start-up atmosphere within a large, established organization
  • A meritocracy where a high level of achievement and contribution is rewarded
  • We promote almost exclusively from within the company
  • Collaborative, transparent work culture
  • Veteran friendly
  • Financial security through competitive salary, incentives and retirement plans
  • On the job training and continuous career development opportunities
  • 401k with a generous company match plus an additional employer-paid contribution
  • Healthcare including medical, dental and vision, life and disability
  • 15 days of Paid Time Off and 12 paid holidays
  • Tuition reimbursement opportunities and education loan repayment assistance
  • The stability of a company with a record of strong financial performance

An Equal Opportunity Employer Minority/Female/Disabled/Vet/Sexual Orientation/Gender Identity or National Origin

This position requires access to controlled technology that is subject to US export controls. Qualified candidates must be a US Person (including US Citizen, lawful permanent resident, or protected individual as defined by 8 U.S.C. 1324b(a)(3) or eligible to obtain required authorizations(s) from the U.S. Government.

  • Customer Account Specialist

    1 month ago

    West Palm Beach, United States SV Microwave Full time

    Job DescriptionJob DescriptionAre you a relationship-oriented person who wants a professional career with increasingly challenging assignments?  Would you enjoy collaborating with others to find solutions to customer requests but are not interested in direct sales? Would you take pride in working for an innovative company with major commercial and military...

  • Customer Account Specialist

    1 week ago

    West Palm Beach, United States SV MICROWAVE Full time

    Are you a relationship-oriented person who wants a professional career with increasingly challenging assignments? Would you enjoy collaborating with others to find solutions to customer requests but are not interested in direct sales? Would you take pride in working for an innovative company with major commercial and military customers? If you’re a...

  • Customer Account Specialist

    4 weeks ago

    West Palm Beach, United States SV Microwave Full time

    Job DescriptionJob DescriptionAre you a relationship-oriented person who wants a professional career with increasingly challenging assignments?  Would you enjoy collaborating with others to find solutions to customer requests but are not interested in direct sales? Would you take pride in working for an innovative company with major commercial and military...

  • Customer Account Specialist

    1 month ago

    West Palm Beach, United States SV MICROWAVE Full time

    Are you a relationship-oriented person who wants a professional career with increasingly challenging assignments? Would you enjoy collaborating with others to find solutions to customer requests but are not interested in direct sales? Would you take pride in working for an innovative company with major commercial and military customers?If you’re a...

  • Customer Account Specialist

    1 month ago

    West Palm Beach, United States SV MICROWAVE Full time

    Are you a relationship-oriented person who wants a professional career with increasingly challenging assignments? Would you enjoy collaborating with others to find solutions to customer requests but are not interested in direct sales? Would you take pride in working for an innovative company with major commercial and military customers?If you’re a...

  • Customer Account Specialist

    3 weeks ago

    West Palm Beach, United States SV MICROWAVE Full time

    Are you a relationship-oriented person who wants a professional career with increasingly challenging assignments? Would you enjoy collaborating with others to find solutions to customer requests but are not interested in direct sales? Would you take pride in working for an innovative company with major commercial and military customers?If you’re a...

  • Customer Account Specialist

    4 weeks ago

    West Palm Beach, United States SV MICROWAVE Full time

    Are you a relationship-oriented person who wants a professional career with increasingly challenging assignments? Would you enjoy collaborating with others to find solutions to customer requests but are not interested in direct sales? Would you take pride in working for an innovative company with major commercial and military customers?If you’re a...

  • Customer Intake Specialist Partner.

    4 weeks ago

    West Palm Beach, United States Alva Manufacturing LLC Full time

    Job DescriptionJob DescriptionJob Title: Customer Intake Specialist Partner.Reports To: Customer Service Manager.Status: Hourly, Non-exempt.Summary:The Customer Intake Specialist Partner at Alva Manufacturing will initiate the order process for customer accounts. They will support internal and external opportunities, as well as partnerships for long-term...

  • Customer Intake Specialist Partner.

    4 weeks ago

    West Palm Beach, United States Alva Manufacturing LLC Full time

    Job DescriptionJob DescriptionJob Title: Customer Intake Specialist Partner.Reports To: Customer Service Manager.Status: Hourly, Non-exempt.Summary:The Customer Intake Specialist Partner at Alva Manufacturing will initiate the order process for customer accounts. They will support internal and external opportunities, as well as partnerships for long-term...

  • Customer Service Specialist

    1 week ago

    West Palm Beach, United States St. Lucie Battery & Tire Full time

    St Lucie Battery & Tire is looking for a motivated and experienced Customer Service Specialist. This position is responsible for assisting customers with their vehicle repair needs, greeting customers and telling them about the types of services their shop offers, updating customers on the progress of their vehicle repairs or limited offerings like free...

  • Accounts Receivable Specialist

    3 months ago

    West Palm Beach, United States Security 101 Holdings LLC Full time

    Job DescriptionJob DescriptionJob Title: Accounts Receivable SpecialistCompany: Security 101 - CorporateLocation: West Palm Beach, FLJob Summary:We are seeking a talented, motivated individual to join our company as an Accounts Receivable Specialist. As part of our team, you will create and submit invoices to customers, record and reconcile customer payments...

  • Accounts Receivable Specialist

    2 months ago

    West Palm Beach, United States Security 101 Full time

    Job Title: Accounts Receivable SpecialistCompany: Security 101 - Corporate Location: West Palm Beach, FL   Job Summary:   We are seeking a talented, motivated individual to join our company as an Accounts Receivable Specialist. As part of our team, you will create and submit invoices to customers, record and reconcile customer payments and records,...

  • Accounts Receivable Specialist

    4 weeks ago

    West Palm Beach, United States Security 101 Full time

    Job DescriptionJob DescriptionJob Title: Accounts Receivable SpecialistCompany: Security 101 - CorporateLocation: West Palm Beach, FLJob Summary:We are seeking a talented, motivated individual to join our company as an Accounts Receivable Specialist. As part of our team, you will create and submit invoices to customers, record and reconcile customer payments...

  • Accounts Receivable Specialist

    4 weeks ago

    West Palm Beach, United States Security 101 Full time

    Job DescriptionJob DescriptionJob Title: Accounts Receivable SpecialistCompany: Security 101 - CorporateLocation: West Palm Beach, FLJob Summary:We are seeking a talented, motivated individual to join our company as an Accounts Receivable Specialist. As part of our team, you will create and submit invoices to customers, record and reconcile customer payments...

  • Accounts Receivable Specialist

    4 weeks ago

    West Palm Beach, United States Security 101 Full time

    Job Title: Accounts Receivable SpecialistCompany: Security 101 - Corporate Location: West Palm Beach, FL   Job Summary:   We are seeking a talented, motivated individual to join our company as an Accounts Receivable Specialist. As part of our team, you will create and submit invoices to customers, record and reconcile customer payments and records,...

  • Accounting Specialist

    2 weeks ago

    West Palm Beach, United States Leeds Professional Resources Full time

    Overview: We are looking for a dedicated Accounting Specialist to join our team. As an Accounting Specialist, you will play a crucial role in maintaining financial records, conducting analysis, and ensuring compliance with accounting standards. This position offers opportunities for professional growth and development within our organization. **Duties**: -...

  • Customer Intake Specialist Partner.

    2 weeks ago

    West Palm Beach, United States Alva Manufacturing LLC Full time

    Job DescriptionJob DescriptionJob Title: Customer Intake Specialist Partner.Reports To: Customer Service Manager.Status: Hourly, Non-exempt.Summary:The Customer Intake Specialist Partner at Alva Manufacturing will initiate the order process for customer accounts. They will support internal and external opportunities, as well as partnerships for long-term...

  • Customer Service Specialist

    1 month ago

    West Palm Beach, United States St. Lucie Battery & Tire Full time

    St Lucie Battery & Tire is looking for a motivated and experienced Customer Service Specialist. This position is responsible for assisting customers with their vehicle repair needs, greeting customers and telling them about the types of services their shop offers, updating customers on the progress of their vehicle repairs or limited offerings like free...

  • Customer Service Specialist

    4 weeks ago

    West Palm Beach, United States St. Lucie Battery & Tire Full time

    St Lucie Battery & Tire is looking for a motivated and experienced Customer Service Specialist. This position is responsible for assisting customers with their vehicle repair needs, greeting customers and telling them about the types of services their shop offers, updating customers on the progress of their vehicle repairs or limited offerings like free...

  • Customer Service Specialist

    3 weeks ago

    West Palm Beach, United States South Florida - Service Experts Full time

    **Overview** We are looking for a part time Customer Service Specialist, hours are 4:00-9:00PM, and Sat or Sun 7:00-2:00 or 2:00-9:00 **Why You Should Join the Service Experts Team?** Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an...