Field Service Associate
2 months ago
Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day
Arjo welcomes people from all backgrounds and walks of life. They are an Equal Opportunity Employer, and their employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. They believe that people make all the difference in cultivating an inclusive, relatable culture that welcomes ideas, encourages innovation, and values belonging.
Position Details:
The Field Service Associate is responsible for the maintenance, cleaning, delivery and pick up of Arjo medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our Lincoln service center but will involve local driving to and from area medical facilities using company vehicles.
Day-to-day functions:
• Prepare medical equipment and documentation for delivery
• Load and unload medical equipment
• Drive 26-foot box truck to make deliveries and pick-ups
• Process delivery and pick-up documentation as required
• Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
• Clean and disinfect medical equipment to Arjo quality standards
• Present highest level of customer etiquette in all patient/customer interactions
QUALIFICATIONS:
• High school diploma or equivalent
• MUST HAVE clean driving record
• Previous professional driving experience preferred
• Two (2) years' experience in front-line customer-service (ideally out in the field)
• Ability to lift up to 30lbs and push/pull up to 75lbs
• Ability to work with solvents and cleaners to disinfect products in a non-climate-controlled warehouse environment
Position Title: Field Service Associate/Service Consultant
*Previous experience driving a company box truck or being in a field customer service role is a huge plus
Salary/Benefits - Total Rewards:
• Total Cash - Base Pay - ($19.00 - $21.00 per/hour) + Overtime + Performance Bonus
• Benefits - Competitive medical, vision, dental, etc. insurance and award-winning 401k plan.
• Paid time-off - vacation, 12 holidays (8 standard/4 floating), birthday and voluntary days off.
• Paid Training and Development - Arjo supports the development and growth of their employees through constant growth opportunities
Location: Lincoln, Nebraska
Full-time shift schedule: Monday - Friday / 10am - 6:30pm... plus rotating on-call coverage.
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