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Director, Product Marketing, AI

2 months ago

Hoboken, United States NICE Full time

At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

Have you got what it takes?

  • 7+ years of B2B product marketing, product management, or analytics roles
  • Lead contributor on tier 1 Analysts Reports (Gartner, Forrester, IDC, etc.)
  • Strong understanding of AI, machine learning, and Generative AI concepts and their applications in the CX and CCaaS market.
  • Experience building public-facing presentations with high attention to detail for marketing events, sales organizations, or executive presentations.
  • Demonstrated ability to work across functions within Marketing, Product and Sales, building relationships to drive results.
  • Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
  • Strong analytical skills with the ability to interpret complex datasets and derive actionable insights.
How will you make an impact?
  • Lead the preparation of responses to analyst questionnaires and surveys related to AI
  • Unique blend of marketing acumen, product expertise, and technical understanding
  • Liaison between NICE CXone and industry analysts firms focusing on AI and innovation
  • Responsible for effectively communicating NICE CXone's AI capabilities, thought leadership, and vision to key analysts
  • Collaborate with Product and Marketing teams to develop compelling content and messaging
  • Coordinate and prepare NICE CXone executives for analyst briefings, interviews, and presentations.
  • Analyze large datasets from the CXone platform to identify trends, insights, and patterns related to customer interactions.
  • Lead the creation of thought leadership content, including whitepapers, research reports, and large-scale data analysis projects
  • Coordinate and manage participation in key analyst events, webinars, and conferences.

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.