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Insurance Verification Specialist

2 months ago

Pasadena, United States Alura Workforce Solutions Full time
Position Overview

We are seeking a dedicated Insurance Verifications Specialist to join our team. This role involves electonic and telephonic verification of patients insurance benefits and elibility.

Key Responsibilities
  • Obtain and verify insurance benefits online and via phone
  • Accurately input insurance information and coverage details into patient accounts.
  • Deliver outstanding customer service to patients and colleagues.
  • Proactively address potential issues to prevent crisis situations.
  • Assist with daily telephone inquiries from patients regarding billing issues and direct them to the appropriate team member.
  • Discuss any concerns or problems related to daily service slips and charges with the manager on a weekly basis.
  • Provide support to the Accounts Receivable department as needed.
Qualifications
  • High school diploma or equivalent required.
  • Experience verifying patient insurance elibility and benefits via insurance portals is required.
  • Knowledge of EOB, ICD-9, CPT codes, and accounts receivable processes is preferred.
  • Experience in billing for OB/GYN and infertility is preferred.
  • Proficiency in Microsoft Word and Excel is preferred, along with data entry skills and a typing speed of 40 words per minute.

Additional Information
Monday - Friday

INDH