Administrative Analyst

2 days ago

State University, United States Arkansas State University Full time
  • Gather and compile monthly analysis of department data on incoming calls, surveys, and ID entries.
  • Coordinate plans for financial aid presentations at high school, college, and A-State events; manage all details for events hosted by Financial Aid and Scholarships.
  • Assist director and supervisory staff as requested in creation, proofreading, and editing of documents and publications for the department; assist with research and formatting of information for presentation to intended audiences.
  • Initiate and follow through to completion all procurement, travel, personnel, and budget processing; monitor department expenditures and account balances; provide budget status updates as requested.
  • Maintain department email and calendar of important dates including financial aid presentations on and off campus, dates from Academic Calendar, Treasurer's Office, Registrar, and employee out-of-office schedules.
  • Maintain inventory and records on department IT devices and peripherals (office-based and portable) assigned to Financial Aid and Scholarships staff; order and monitor stock of office supplies for staff use.
  • Monitor Finesse call manager application throughout the day to assess call team status and assist with answering phone as needed; assist with department email account monitoring during peak periods and when primary monitors are out.
  • Serve as liaison between Financial Aid and Scholarships department and university departments and outside vendors regarding in-office services (copiers, shredding, IT, office maintenance.)
  • Serve as office manager, providing guidance or assistance on process and procedural matters as requested.
  • Other duties as assigned

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