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Customer Service and Order Processing Specialist

2 months ago

Chalfont, United States BrandSafway Full time

Customer Service and Order Processing Specialist

Summary

Title: Customer Service and Order Processing Specialist

ID: 2091024

Location: Chalfont , PA

Job Function : Administrative

Description

MATCOR , a BrandSafWay subsidiary, is a leading cathodic protection and corrosion prevention company; providing materials and services to global clients for over 40 years. An expert in the field of cathodic protection, MATCOR offers proprietary corrosion protection products, installation, cathodic protection testing, maintenance and complete corrosion protection project management. MATCOR specializes in protecting the infrastructure of the oil and gas, electric utility, transportation and water industries.

BrandSafway offers a competitive benefits package that includes medical, dental, vision, life and disability insurance along with a generous 401k plan. Salary range for this position is $55-65k annually . This range represents the anticipated low and high end of the salary for this position.

Schedule : M-F 8:30am-5pm

Job Type: Full-time, benefits eligible

Pay Rate: $55-65K (Depending on experience)

Location: Chalfont, PA - On-site

Key Responsibilities:

  • Review order submittal packages for complete and accurate information

  • Coordinate with procurement and manufacturing to determine lead times and communicate scheduling information with operations, sales, and clients.

  • Daily processing of work order with job travelers, production schedule up-dates, and maintenance of work order revisions

  • Review all work orders and job travelers for accuracy of information.

  • Provide information/feedback on work orders for clarification.

  • Ability to work independently and with co-workers.

  • Ability to prioritize work objectives and meet deadlines.

Qualifications:

  • High school diploma or equivalent

  • 2 plus years in manufacturing customer service / order processing

  • Strong computer skills including Microsoft Office and Teams

  • Excellent attention to detail and good time management skills

  • Experience using EPICOR or other ERP/MRP system is required.

  • Good communication skills, both verbal and written

  • Tech savvy

  • Clear understanding of BOM materials, wattage and measurements.

Physical Requirements:

  • Ability to sit at desk for extended periods of time.

About Us:

A leading provider of access, specialized services to the global industrial, commercial and infrastructure markets, BrandSafway delivers access and scaffolding systems, forming and shoring, industrial services and related solutions to more than 30,000 customers worldwide. With over 40,000 employees and operations in more than 27 countries, we deliver more value by helping customers improve productivity and safety on every jobsite.

BrandSafway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or Vietnam or other era veteran status.

Notice to all potential job candidates:

Please be advised that BrandSafway will never require or ask for any fee from you in exchange for being considered, hired, promoted, transferred or having ongoing employment with us. It is a violation of our Code of Conduct if any employee requests any money or fee from you in exchange for any special treatment or consideration.

If anyone, regardless of whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our EthicsPoint at the link below and provide the name of the individual and any other documentation or proof of such act. EthicsPoint - Brand Energy & Infrastructure Services.