Vendor Operations Management Coordinator

2 weeks ago

Indianapolis, United States Elevance Health Full time

JR130337 Vendor Operations Management Coordinator

This role is responsible for managing relationships with multiple vendors that support our clinics. It reports to the national director of clinical standardization within the clinical excellence and enablement portfolio.  This team is focused on developing, implementing, and measuring standards, policies and procedures, and processes across all of our advanced primary care clinics and the staff that operate them. 

Location: This position will work in a hybrid model (remote and office) with once a week from the nearest Elevance Health PulsePoint location. The Ideal candidate will live within 50 miles/1 hr. commute of one of our Elevance Health Open PulsePoint locations.

How will you make an impact:

  • Manages the day-to-day execution of vendor agreements to ensure compliance, monitor quality, and when necessary, develop corrective action plans. Manages smaller, less complex vendors.

  • Resolves issues with business and vendor.

  • Supports vendor management team in performing Readiness Assessments of vendors when a new vendor's product is rolled out or when an existing vendor's product is expanded or enhanced.

  • Manages Purchase Orders for each vendor to ensure timely payment of invoices.

  • Tracks and monitors vendor spends and generates spend reports as needed.

  • Maintains all vendor profiles.

  • Documents and maintains SOPs and process flows.

  • Tracks and monitors results of data file exchanges, billing files, and SLA reports.

  • Tracks industry and vendor-specific news and business updates.

  • Maintains SharePoint site for department.

  • Partners with IT regarding internal requirements and vendor interaction.

  • Creates, reviews and approves vendor access to company systems.

  • Reviews vendor reports and comments based on SOX control requirements.

  • May participate in fact-based negotiations of agreements and/or participate or lead cross-functional teams to implement vendor services.

Minimum requirements:

  • Requires a H.S. diploma or equivalent; 3 to 5 years of increasingly responsible professional level contract management, vendor management experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

  • BS in business or other related major preferred.

  • Healthcare experience is preferred.

  • Vendor management software experience highly preferred.

  • Process improvement experience preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

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