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Host/Hostess Outlet 1

3 months ago

Saranac Lake, United States Saranac Waterfront Lodge Full time
About Us We're transforming the hospitality industry in the Adirondack region and are looking to bring on talented professionals. By cultivating an environment that inspires ideas and supports highly motivated individuals, we strive to build a strong team. We believe all team members should feel valued, personally and professionally. We feel a strong connection to our natural resources and are the first LEED-certified hotel in the Adirondack Park. If you have dreams, are willing to work hard for them and are looking to grow, we encourage you to apply Everyone Has a Voice - Creativity and innovation can come from anyone and anywhere. We want to ensure everyone is heard, considered and respected; Culture - We believe everyone should have the ability to work in a positive climate. Outdoor activities, book clubs, game nights and lots of laughs Shall we say more?; Benefits - Our benefits include comprehensive healthcare, a great company-matched retirement plan, professional development, competitive time off, discounts at Preferred Hotels, and so much more; Community Partners - By partnering with local farms, breweries, business and vendors, we hope you benefit from the lifestyle experiences and discounts that are offeredl Room to Grow - Every role here has an opportunity to grow. We believe in learning, getting mentorship and taking ownership. We manage about 100 hotels throughout the country so you can take your career to new places Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization We value U.S. military experience and invite all qualified military candidates to apply. Overview

The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences.

Responsibilities
  • Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
  • Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
  • Maintain proper set-up of dining room.
  • Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

$16.00 an hour

Qualifications
  • High school diploma or equivalent required, and college degree preferred.
  • Hotel experience preferred.
  • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodations.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Ability to observe and detect signs of emergency situations.
  • Ability to establish and maintain effective working relationships with associates, customers and patrons.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - youFor your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. 

Work today, get paid today We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.