We have other current jobs related to this field that you can find below

  • Audio/Visual Project Manager

    3 weeks ago

    Tampa, United States A-V Services, Inc. Full time

    A-V Services seeks an experienced Project Manager with overall direction, coordination, implementation, execution, control and completion of specific projects. The successful Project Manager will demonstrate the ability to manage multiple projects simultaneously and meet all deadlines.Role and Responsibilities:Collect Client/Line of Business...

  • Audio/Visual Project Manager

    3 weeks ago

    Tampa, United States A-V Services, Inc. Full time

    A-V Services seeks an experienced Project Manager with overall direction, coordination, implementation, execution, control and completion of specific projects. The successful Project Manager will demonstrate the ability to manage multiple projects simultaneously and meet all deadlines.Role and Responsibilities:Collect Client/Line of Business...

  • Customer Advocate>

    3 months ago

    Tampa, United States Southern Glazer's Wine & Spirits Full time

    Southern Glazer's Wine & Spirits - JobID: 27799 [Customer Service Representative] As a Customer Advocate at Southern Glazer's Wine & Spirits, you'll: Support customers in resolving issues related to self-service experience; Navigate customers through the process of submitting an order through the self-service portal; Handle calls from customer service queue;...

  • Client Success Advocate

    6 days ago

    Tampa, Florida, United States Banko Overhead Doors Full time

    CLIENT SUCCESS ADVOCATEBanko Overhead Doors is on the lookout for a personable and detail-oriented Client Success Advocate to enhance our customer support team. In this position, you will address customer inquiries and resolve concerns through various communication channels, maintain an in-depth understanding of our offerings, gather customer insights,...

  • Customer Advocate

    2 months ago

    Tampa, United States Southern Glazer's Wine and Spirits, LLC Full time

    **Job Description** **Customer Advocate** **Job ID** 8164 **Date posted** 03/04/2022 ****What You Need To Know**** ****Overview**** The Customer Advocate support customers in resolving issues related to self-service experience. Ultimately, the goal is to provide the highest customer satisfaction by providing better visibility and faster resolution of...

  • Crisis Support Advocate Manager A

    4 weeks ago

    Tampa, United States The Spring Of Tampa Bay Inc Full time

    Job DescriptionJob DescriptionDescription:Job OverviewManages the Crisis Support Advocate Team to ensure survivors have safety, security, and cleanliness while living in the emergency shelter. Ensures services are provided to survivors with an empowerment based, survivor-focused approach to crisis intervention, conflict resolution, safety planning, and...

  • Crisis Support Advocate Manager A

    5 days ago

    Tampa, United States The Spring Of Tampa Bay Inc Full time $17

    Job DescriptionJob DescriptionDescription:Job OverviewManages the Crisis Support Advocate Team to ensure survivors have safety, security, and cleanliness while living in the emergency shelter. Ensures services are provided to survivors with an empowerment based, survivor-focused approach to crisis intervention, conflict resolution, safety planning, and...

  • Outreach Youth Advocate

    1 month ago

    Tampa, United States The Spring of Tampa Bay Full time

    Job DescriptionJob DescriptionFind a rewarding job with The Spring of Tampa Bay! We provide safe spaces and empowering services to survivors of domestic violence and their children.Job Overview Provides empowerment-based advocacy, safety planning, supportive counseling, crisis intervention and service management to teen dating violence survivors and youth...

  • Outreach Youth Advocate

    4 weeks ago

    Tampa, United States The Spring Of Tampa Bay Inc Full time

    Job DescriptionJob DescriptionDescription:Job OverviewProvides empowerment-based advocacy, safety planning, supportive counseling, crisis intervention and service management to teen dating violence survivors and youth who are secondary victims of domestic violence. Provides information, referrals, and counseling to participants. Provides crisis intervention...

  • Member Advocate

    3 weeks ago

    Tampa, United States Zenith American Full time

    Job DescriptionJob DescriptionTitle: Member Advocate Department: Retirement BenefitsBargaining Unit: NBU Grade: N/APosition Type: Non-Exempt Hours per Week: 40Position SummaryThe Member Advocate performs technical and administrative duties associated with the processing and verification of participants' retirement benefit inquiries and applications in...

  • Onsite Full-Time Victim Advocate

    3 months ago

    Tampa, Florida, United States Magellan Health Full time

    Provides Air Force (AF) personnel, their family members, or intimate partners who are victims of domestic abuse nonclinical emergent and urgent service through safety assessments and safety planning services. The Domestic Abuse Victim Advocate (DAVAs) promotes a coordinated community response to allegations of domestic abuse via providing a range of support...

  • Residential Advocate

    2 months ago

    Tampa, United States Selah Freedom Full time

    Job DetailsJob Location Residential- Manatee, FL - , FL Position Type Full Time Description Selah Freedom is a Faith-Based, Regional organization providing education and training throughout the country, as well as teen prevention, outreach, and safe housing in the Midwest and Southeast regions of the United States. Selah Freedom's headquarters is located in...

  • Customer Advocate

    2 months ago

    Tampa, Florida, United States Southern Glazer's Wine & Spirits Full time

    What You Need To KnowOpen your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and...

  • Youth Empowerment Advocate

    6 days ago

    Tampa, Florida, United States The Spring Of Tampa Bay Inc Full time

    Job OverviewPosition SummaryThe Youth Empowerment Advocate plays a crucial role in providing advocacy and support to adolescents affected by dating violence and domestic abuse. This position focuses on offering safety planning, crisis intervention, and resource management to empower young survivors and their families.Key ResponsibilitiesConduct individual...

  • Sr. Customer Advocate Tampa, FL, Remote

    2 months ago

    Tampa, United States Drift Full time

    **Sr. Customer Advocate** Office: Tampa, FL, Remote **About Drift** Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. There are over 50,000 businesses that use Drift...

  • Customer Advocate

    2 days ago

    Tampa, Florida, United States Southern Glazer's Wine & Spirits Full time

    About the RoleWe are seeking a highly skilled Customer Advocate to join our team at Southern Glazer's Wine & Spirits. As a key member of our customer support team, you will play a critical role in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesNavigate customers through the process of submitting orders through our...

  • Customer Advocate-Hybrid

    3 months ago

    Tampa, United States Southern Glazer's Wine & Spirits Full time $18

    What You Need To KnowThis is a hybrid position, 2 days in office, 3 days virtual, except for training.Increase in comp every 6 months for the first 2 years!Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor,...

  • Patient Advocate Part-Time

    3 months ago

    Tampa, United States Liberty Health Sciences Full time

    Description Company Description AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People are at the heart of everything we do, and we are passionate about bringing progress and positive...

  • Anti-Trafficking Advocate

    1 month ago

    Tampa, United States One More Child Full time

    Job DescriptionJob DescriptionDepartment:Anti-TraffickingDirect Supervisor:Anti-Trafficking Team SupervisorHiring Manager(s):AT Team Supervisor; Senior Director of Anti-TraffickingHiring Approver:Executive Director of Anti-TraffickingClassification:Non-exemptFLSA Status:PRN - Scheduled as needed; temporary positionDescription Updated:06/2023HR Approval...

  • Customer Support Advocate, Employees

    3 weeks ago

    Tampa, United States Vena Full time

    Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to...

Service Advocate V

2 months ago

Tampa, United States GuideWell Full time
Job Description

Job Summary
The role of a Service Advocate is focused on servicing current or potential customers, providers, agents, brokers, benefit administrators or consultants. The major accountability of this role is customer, provider, agent, broker, benefit administrator or consultant satisfaction.

Essential Functions
The essential functions listed represent the major duties of this role, additional duties may be assigned.
  • Provides customer service to plan members and/or providers by answering the most complex benefit questions, researching and resolving issues and inquiries and ensuring members and providers understand the Company's products and services.
  • Serves as the primary resource for senior leadership for the immediate handling of complaints about service, benefits, contract limitations, etc., to achieve rapid and mutually acceptable resolutions.
  • Responsible for facilitation to resolution the highest level of escalated or sensitive member/provider complaints. Researches and analyzes issues, past operational actions and decisions and operational policies and procedures to determine problems, causes and appropriate solutions.
  • Supports continuous improvement efforts through the early identification, investigation and resolution of problems by communicating and coordinating with the appropriate contacts for completion.
  • Provides guidance and expertise t o less experienced Service Advocates.
  • May assist supervisor with the management of daily activities over a group of Service Advocates.
Qualifications

Required Work Experience:
3+ years of related work experience

Education:

High School Diploma

General Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.

What We Offer:
As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.

To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:
  • Medical, dental, vision, life and global travel health insurance;
  • Income protection benefits: life insurance, Short- and long-term disability programs;
  • Leave programs to support personal circumstances;
  • Retirement Savings Plan includes employer contribution and employer match;
  • Paid time off, volunteer time off, and 11 holidays
  • Additional voluntary benefits available; and
  • A comprehensive wellness program


Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

Hourly Pay Range: $19 - $31

Typical Hourly Pay Range: $19 - $24

Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities.

About Us

At GuideWell, we are committed to making diversity, equity and inclusion part of everything we do. We believe in hiring people who represent the communities we serve while creating a workplace that encourages a sense of belonging for everyone, no matter who you are or where you come from.

From students to former military to seasoned professionals, our family of mission-based companies are stronger because of the unique talents and skills of our employees. We believe everyone's contribution has the power to help people and communities achieve better health. Find your new team today.

About the Team

Florida Blue, A GuideWell Company, has been providing health insurance to residents of Florida for 75 years. Driven by its mission of helping people and communicating to achieve better health, the company serves more than five million health care members across the state. We are looking for exceptional people who will bring our mission to life and succeed by putting the members first.