Hostess

1 month ago

Baltimore, United States Jimmys Seafood Co Full time
Responsibilities
  • Serve as first point of contact for dine in guests; Welcome guests warmly and enthusiastically upon arrival
  • Manage flow of incoming guests, efficiently helping guests with needs and directing as needed
  • Utilize table manager system to coordinate accurate seating throughout the restaurant, reservations and wait times
  • Receive incoming calls, take reservations and assist with answering guest questions in a friendly, courteous manner.
  • Maintain clean and orderly hostess area.
  • Adhere to quality standards and restaurant rules and procedures
  • Actively participates in the company's social media program by posting/sharing company fliers to personal social media accounts, if available
  • Performs other work-related duties as assigned
About You
  • Ability to work varied hours/days (including weekends and holidays)
  • Highly Motivated & Goal Driven
  • Confidence, Enthusiasm, Passion to Win
  • Excellent teamwork and customer service skills
  • Strong verbal communication and listening skills
  • Excellent organizational skills and attention to detail
  • Prioritization and time management skills
  • Ability to multitask well in a high-paced and at times stressful environment
Education and Experience
  • Must be 18 years of age minimum
  • Experience in Hostess position or related experience Required
  • Experience in restaurant/ customer service environment Required
  • High School Diploma or equivalent preferred

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing the duties of this position, the employee is continuously standing during the entire shift. The employee is frequently required to walk; sit; stoop; bend; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high.

The essential functions and requirements listed in this job description are not intended to be all-inclusive. Other duties and responsibilities may be assigned as needed to meet the ongoing needs of the restaurant.

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