IT/Facilities Support Specialist
4 weeks ago
Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit and practice, producing Results that Matter. Come work with the best We offer opportunity, unique challenges, and clear-sighted commitment to the mission. SPA: Objective. Responsive. Trusted.
The Space and Intelligence Division provides professional services to the US Space Force, Combatant Commands, Intelligence Community, and NASA. Our work includes enterprise architectural assessments, systems engineering and integration, test, planning and execution, cost estimating and analysis, acquisition support, and cybersecurity. We are trusted partners developing approaches and concepts to meet emerging high priority needs, assessing cutting-edge technologies, and supporting capabilities for our National Defense. Come join the fastest growing Division at Systems Planning and Analysis, Inc.
The Intelligence Programs Group (IPG), part of SPA’s Space and Intelligence Division, is a specialized provider of systems engineering and trusted advisory services to the Space and National Intelligence community. We utilize mission-proven, data-driven advisory tools and capabilities. We provide highly technical support to ensure the government acquires cutting edge technology necessary for our National Defense. Our portfolio includes the National Geospatial-Intelligence Agency (NGA), National Reconnaissance Office (NRO), and National Aeronautics and Space Administration (NASA). Come where you will be part of our high-caliber team
SPA has a near term need for a IT/Facilities Support Specialist.
Responsibilities- Maintain and manage Federated Desktop Services to ensure optimal functionality and Provide support and troubleshooting for end users utilizing the Federated Desktop system.
- Deliver daily IT support to the directorate, ensuring all systems, software, and hardware operate smoothly and assist with onboarding new team members by setting up IT equipment, accounts, and access.
- Act as the primary interface with the Communications Directorate for procuring, managing, and deploying IT equipment along with commutation with MS&O team for facility-related needs and coordination.
- Handle Tier 1 IT issues across the directorate, providing initial triage and resolution.
- Support the integration of IT equipment and infrastructure in facility planning and operations.
Required Qualifications:
- Active TS/SCI
- Ability to sit for, and pass, a CI Polygraph
- Demonstrated ability to manage day-to-day IT operations and user support
- Effective communication skills to interface with different directorates and resolve IT-related matters along with facility needs
Desired Qualifications:
- Active TS/SCI with CI Polygraph
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