We have other current jobs related to this field that you can find below

  • Front Desk Attendant

    3 months ago

    Flagstaff, United States Snowbowl Full time

    ** Front Desk Attendant** **Job Category****:** Lodging **Requisition Number****:** FRONT01614 Showing 1 location **Job Details** **Description** **Essential Functions:** Answer incoming calls and assist with reservations, confirmations, room need requests, and questions; explain resort products, service and other information as requested; sell, process and...

  • Front Desk Agent

    2 months ago

    Flagstaff, United States Ph 10 LLC Full time

    Job DescriptionJob DescriptionJob Summary: The Front Desk position checks the front office accounting records for accuracy and, daily, summarizes and complies information for the hotel’s financial records. This position is also responsible for tracking room revenue, occupancy percentages and other front office operating statistics. Additionally, the Front...

  • Front Desk Agent

    1 month ago

    Flagstaff, United States Ph 10 LLC Full time

    Job DescriptionJob DescriptionJob Summary: The Front Desk position checks the front office accounting records for accuracy and, daily, summarizes and complies information for the hotels financial records. This position is also responsible for tracking room revenue, occupancy percentages and other front office operating statistics. Additionally, the Front...

  • Front Desk Agent

    1 month ago

    Flagstaff, United States Ph 10 LLC Full time

    Job DescriptionJob DescriptionJob Summary: The Front Desk position checks the front office accounting records for accuracy and, daily, summarizes and complies information for the hotels financial records. This position is also responsible for tracking room revenue, occupancy percentages and other front office operating statistics. Additionally, the Front...

  • Front Desk Supervisor

    3 months ago

    Flagstaff, United States Twin Arrows Navajo Casino Resort Full time

    Position Summary Under general direction of the Hotel Manager and/or Director of Hotel Operations, oversees the activities of the front desk including valet services and reservations for guests. Minimum Qualifications High School Diploma or GED, plus one (1) year experience in the hotel industry to include one (1) year in a supervisory capacity. Must be...

  • Front Desk Supervisor

    3 months ago

    Flagstaff, Arizona, United States Twin Arrows Navajo Casino Resort Full time

    Position SummaryUnder general direction of the Hotel Manager and/or Director of Hotel Operations,oversees the activities of the front desk including valet services and reservations forguests.Minimum QualificationsHigh School Diploma or GED, plus one (1) year experience in the hotel industry to includeone (1) year in a supervisory capacity. Must be twenty-one...

  • Front Desk Clerk

    3 weeks ago

    Flagstaff, United States Sonesta International Hotels Full time

    Job Description Summary The Front Desk Agent sets the tone for Sonesta's mission of "Wowing" our guests with Amazing Moments. The role's primary responsibility is to operate the front desk (including check in/checkout) and assist guests with inquiries and needs to make their stay with Sonesta a Wow. The ideal candidate has a passion for hospitality and going...

  • Front Desk Agent

    3 months ago

    Flagstaff, United States Twin Arrows Navajo Casino Resort Full time

    Position Summary Under the general direction of the Front Desk Supervisor and/or Hotel Manager, accommodate guests by registering and assigning rooms to guests, issuing room keys, transmits and receives messages, maintains records of occupied rooms and guests' accounts, confirms reservations, and presents statements to and collects payments from departing...

  • Front Desk Supervisor

    1 month ago

    Flagstaff, United States Navajo Nation Gaming Enterprise Full time

    Career Opportunities with Navajo Nation Gaming Enterprise A great place to work. Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Position Summary: Under general direction of the Hotel Manager and/or Director of Hotel Operations, oversees the...

  • Front Desk Agent

    3 months ago

    Flagstaff, Arizona, United States Twin Arrows Navajo Casino Resort Full time

    Position SummaryUnder the general direction of the Front Desk Supervisor and/or Hotel Manager, accommodate guests by registering and assigning rooms to guests, issuing room keys, transmits and receives messages, maintains records of occupied rooms and guests' accounts, confirms reservations, and presents statements to and collects payments fromdeparting...

  • Front Desk Agent

    3 months ago

    Flagstaff, United States SpringHill Suites Flagstaff Full time

    Overview: The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures. To perform this job successfully, an individual must be able to perform each essential duty...

  • Room Cleaning Attendant

    3 months ago

    Flagstaff, United States High Country Motor Lodge Full time

    Summary of Position:The Room Cleaning Attendant is responsible cleaning and stocking guest rooms to meet property standards of cleanliness, and for providing warm, welcoming, genuine, efficient, and resourceful care to our guests and associates.  We are seeking full time availability!Essential Functions: Clean bathtub, toilet, sink, walls, mirrors, tiles,...

  • Front Desk Supervisor

    3 months ago

    Flagstaff, United States SWHM Southwest Hospitality Management Inc. Full time

    **Position Summary:** The Front Office Supervisor provides leadership and support to all front office personnel and ensures proper completion of all front office duties in accordance with hotel policies and procedures. **Duties and Responsibilities:** * Manage and monitor activities of all employees in the Front Office department making sure they adhere to...

  • Public Area Attendant

    1 month ago

    Flagstaff, United States High Country Motor Lodge Full time

    Summary of Position:The Public Area Attendant is responsible for providing warm, welcoming, genuine, efficient, and resourceful care while assuring cleanliness of lodge lobby, guest restrooms, steam and sauna, public walkways, ashtrays, front entrance, as well as assisting Housekeeping Supervisor and Room Attendants in order to maintain company standards of...

  • Public Area Attendant

    1 month ago

    Flagstaff, Arizona, United States High Country Motor Lodge Full time

    Summary of Position:The Public Area Attendant is responsible for providing warm, welcoming, genuine, efficient, and resourceful care while assuring cleanliness of lodge lobby, guest restrooms, steam and sauna, public walkways, ashtrays, front entrance, as well as assisting Housekeeping Supervisor and Room Attendants in order to maintain company standards of...

  • Front Office Manager

    6 days ago

    Flagstaff, Arizona, United States SWHM Southwest Hospitality Management Inc. Full time

    Position Overview: The Guest Services Supervisor plays a crucial role in leading and supporting the front office team, ensuring that all front desk operations are executed in line with the established hotel policies and procedures. Key Responsibilities: Oversee and evaluate the performance of all personnel within the Front Office department, ensuring...

  • Guest Services Representative

    9 hours ago

    Flagstaff, Arizona, United States Snowbowl Full time

    Position Title: Front Desk AttendantJob Category: LodgingRequisition Number: FRONT01614Overview:The Front Desk Attendant plays a crucial role in ensuring a positive experience for all guests. This position involves managing incoming calls, assisting with reservations, and addressing guest inquiries with professionalism and care.Key Responsibilities:Handle...

  • Guest Services Representative

    6 days ago

    Flagstaff, Arizona, United States Snowbowl Full time

    Position Title: Front Desk AttendantJob Category: LodgingRequisition Number: FRONT01614Job Overview:The Front Desk Attendant plays a vital role in ensuring a welcoming atmosphere for guests at our resort. This position is responsible for managing guest inquiries, reservations, and providing exceptional customer service.Key Responsibilities:Handle incoming...

  • Guest Services Representative

    9 hours ago

    Flagstaff, Arizona, United States Snowbowl Full time

    Position Title: Front Desk AttendantJob Category: LodgingRequisition Number: FRONT01614Job Overview:The Front Desk Attendant plays a vital role in providing exceptional service to guests. This position involves managing incoming communications and assisting with reservations, confirmations, and inquiries related to room requirements and resort offerings.Key...

  • Operations Supervisor

    2 weeks ago

    Flagstaff, United States High Country Motor Lodge Full time

    Summary of PositionThe Operations Supervisor is primarily responsible for overseeing all front desk operations, with a focus on check-in and check-out services and guest requests. This role also includes supervisory responsibilities for Food and Beverage Outlets and Public Attendants when serving as Manager on Duty (MOD). The position ensures smooth daily...

Front Desk Attendant

3 months ago

Flagstaff, United States Mountain Capital Partners Full time
Job Details

Job Location
Arizona Snowbowl - FLAGSTAFF, AZ

Position Type
Full-Time/Part-Time

Description

(FT or PT, Seasonal) The Front Desk Attendant will be responsible for checking guests in and out of the Cabins at Basecamp, making lodging reservations, and assisting with restaurant takeout orders. The Front Desk Attendant will reconfirm guest reservations prior to their arrival and check rooms to ensure cleanliness and that no maintenance is needed prior to guest arrival. The Front Desk Attendant must be friendly and outgoing, with excellent multitasking skills.

Qualifications

Essential Functions:
  • Answer incoming calls and assist with reservations, confirmations, room need requests, and questions
  • Explain resort products, service and other information as requested
  • Sell, process and enter and confirm room reservations using selling techniques and strategies.
  • Maintain knowledge of current resort events, activities, and hours of operation, dining options, and prices for ski passes, ski lessons and other resort specials.
  • Transfer calls or take messages for appropriate departments when necessary.
  • Process credit card orders for products as requested. Assist guests with issues and complaints, with empathy and a focus on service excellence.
  • Will assist the Basecamp Restaurant with take-out orders, after hours check-in of guests, or other after hours guest requests.
  • Other tasks as assigned by the Lodge Manager
Education / Training / License(s) / Certification(s) Requirements:
  • Must be at least 18 years of age and;
  • Must possess a high-school diploma or the equivalent.
Experience Requirements:
  • Previous experience in guest services or reservations or;
  • 6 months of prior Arizona Snowbowl experience.
Competencies Required:
  • Able to read, write and speak fluent English. Bi-lingual is a plus.
  • Able to communicate clearly in a positive and professional manner.
  • Ability to work evenings, weekends, and some holidays as well as during the week when required.
  • Ability to solve problems and take direction.
  • Ability to work in a team environment.
  • Possess a commitment to provide high-quality products and customer service.
  • Possess internal drive and motivation.
  • Ability to work calmly under pressure and create a fun, professional work environment.
Physical Requirements:
  • Sitting at a computer for long periods of time.
  • Must be able to walking between buildings and rooms.
  • Bending, twisting, or lifting arms above the head.
  • Must be able to listen to others and comprehend what they are saying.
  • Must be able to anticipate guest needs.