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Night Audit/Front Desk Agent

2 months ago

Scottsdale, United States Troon Golf Full time

Sereno Canyon is excited to announce the exceptional career opportunity of Front Desk Agent. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

9pm - 7:30am shift Full Time Gas Allowance and one meal per shift from onsite restaurant.

Key Responsibilities of the Front Desk Agent:

  • Accurately posts all charges to guest’s bills.
  • Checks all guests in and out of the resort based on established procedures.
  • Promotes activities and special events the facilities.
  • Provides accurate and complete information about the resort and the surrounding area.
  • Answers guest questions and provides directions.
  • Accountable for all cash, checks and credit card receipts.
  • Accountable for all printed folios and required supporting paperwork.
  • Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
  • Assists with faxing, copying and message taking duties.
  • Promptly answers the phone and direct calls to the appropriate location.
  • Regular and reliable attendance
  • Performs other duties as required.
Minimum Qualifications for the Front Desk Agent:
  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Other Qualifications:
  • Knowledge of lodging system application.