Senior Customer Support Technician

1 month ago


Portland, United States Applied Materials Full time

As a Senior Customer Support Technician, you will be responsible for planning and completing Preventive Maintenance and remedial maintenance within an assigned territory. You will verify and approve the operational quality of system equipment, perform periodic maintenance, troubleshoot process variations, and instruct customers in system operation and maintenance. Additionally, you will be the Company liaison with customers, contribute to productivity improvement plans, and provide technical assistance to less experienced personnel. This role requires an Associate's Degree and 7 - 10 years of experience.

Key Responsibilities:

  • Plan and complete Preventive Maintenance and remedial maintenance within an assigned territory
  • Verify and approve the operational quality of system equipment
  • Perform periodic maintenance and troubleshoot process variations
  • Instruct customers in system operation and maintenance
  • Assist in planning, communicating, and coordinating support plans with customer management
  • Perform start-up, warranty, paid service, and service contract activities
  • Develop and implement plans to increase productivity
  • Assist in the preparation of and participate in customer meetings
  • Utilize Quality Improvement Process methods and terminology
  • Plan and execute support activities on a wide range of systems

Skills and Qualifications:

  • Associate's Degree
  • 7 - 10 Years of Experience


  • Portland, Maine, United States Meridian Senior Living Full time

    About the RoleWe are seeking a skilled Maintenance Technician to join our team at Meridian Senior Living. As a Maintenance Technician, you will play a critical role in ensuring the safety and well-being of our residents and staff.Key ResponsibilitiesAssist the Maintenance Director in maintaining the community's facilities and equipmentPerform routine...


  • Portland, United States Five Star Senior Living Full time

    Work With PurposeAt Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for...


  • Portland, United States Portland Internetworks Full time

    We're looking for a new team member and guess what? It's your lucky day: we're looking for a Senior IT Service Technician! Founded in 1997, Portland Internetworks offers managed IT services, telecommunications services, and consulting for the Portland metro area and beyond-basically, we help businesses stay connected in every possible sense. Yes, this is...


  • Portland, Maine, United States TEKsystems Full time

    Job OverviewWe are seeking a highly skilled Senior Security Systems Technician to join our team at TEKsystems. This role involves providing top-notch service and support for our clients' security systems.


  • Portland, Oregon, United States Bonaventure Senior Living Full time

    Bonaventure Senior Living is seeking a skilled Sales Associate to join our team. As a Sales Associate, you will play a crucial role in promoting our senior living community and providing exceptional customer service to prospective residents.Key Responsibilities:Provide direct sales and customer service to prospective residentsManage the sales process and...


  • Portland, United States Applied Materials Full time

    Description Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a...


  • Portland, United States APPLIED MATERIALS Full time

    Description Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a...


  • Portland, United States Applied Materials Full time

    Description Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a...


  • Portland, United States Applied Materials Full time

    Description A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined...


  • Portland, United States APPLIED MATERIALS Full time

    Description Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a...


  • Portland, United States CONSONUS PHARMACY SERVICES Full time

    Troubleshoot electronic health record (EHR) issues and provide guidance to pharmacy staff and customers on navigating the system Maintain logs of reported issues and resolutions to ensure timely follow-up and prevent recurring problems Assist in deve Representative, Pharmacy Technician, Support, Customer, Technical Support, Retail, Healthcare


  • PORTLAND, United States APPLIED MATERIALS Full time

    Description Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a...


  • Portland, United States APPLIED MATERIALS Full time

    Description Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience. Completes a variety of atypical assignments, as needed. Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Completes work with a...


  • Portland, United States Sprague Pest Solutions Full time

    Job Type Full-time Description Do you get excited about great customer service, solving problems, and unlimited learning? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, then you should join the Sprague family as a Branch Administrative Coordinator. The Branch Administrative...


  • Portland, United States Sprague Pest Solutions Full time

    Job DescriptionJob DescriptionDescription:Do you get excited about great customer service, solving problems, and unlimited learning? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, then you should join the Sprague family as a Branch Administrative Coordinator.The Branch...


  • Portland, United States Sprague Pest Solutions Full time

    Description:Do you get excited about great customer service, solving problems, and unlimited learning? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, then you should join the Sprague family as a Branch Administrative Coordinator.The Branch Administrative Coordinator's primary...


  • Portland, Oregon, United States Genuine Parts Company Full time

    Job SummaryWe are seeking a highly skilled Senior Customer Service Representative to join our team at Genuine Parts Company. This role requires a strong understanding of industrial parts and equipment, as well as excellent communication and negotiation skills.Key ResponsibilitiesRespond to complex customer inquiries regarding products and quotes for...

  • Medication Technician

    1 month ago


    Portland, Oregon, United States The Holgate Community Full time

    About the RoleWe are seeking a skilled Medication Technician to join our team at The Holgate Community. As a Medication Technician, you will play a vital role in ensuring the health and well-being of our residents by administering medications as ordered by our medical team.This is a rewarding opportunity to make a meaningful difference in the lives of our...

  • Automotive Technician

    1 month ago


    Portland, Oregon, United States Freeman Motor Full time

    Main Responsibilities of an Automotive Technician:Effective Communication with Senior TechniciansRepairing and Replacing Vehicle ComponentsPerforming Various Vehicle Maintenance TasksAutomotive Technician Job Description:Freeman Motor Company is seeking a skilled Automotive Technician to provide exceptional service. Ensuring vehicles operate safely and...


  • Portland, United States Sprague Pest Solutions Full time

    Job DescriptionJob DescriptionDo you get excited about great customer service, solving problems, and unlimited learning? If you also appreciate a supportive team culture, variety in your work, and making a positive difference while making a living, then you should join the Sprague family as a Branch Administrative Coordinator.The Branch Administrative...