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Mail Room Clerk

2 months ago

Atlanta, United States United Digestive Full time
Job Details

Job Location
CBO Office - Atlanta, GA

Position Type
Full Time

Education Level
High School or GED

Travel Percentage
As needed for business requirements.

Job Category
Patient Service Center

Description

GENERAL SUMMARY OF DUTIES: The United Digestive (UD) Mailroom Clerk will process all incoming and outgoing mail in a timely manner. Scan all incoming mail to the Health Information Management (HIM) folders or respective department or individual. Accurately performs clerical tasks as assigned, such as updating patient demographics and correspondence regarding patients accounts in eCW as appropriate.

REPORTS TO: HIM Manager

RESPONSIBILITIES
Duties include but are not limited to:
  • Sorts and delivers incoming mail by department and/or employee to ensure timely distribution.
  • Sorts and delivers interdepartmental mail as requested.
  • Picks up or receives departmental mail.
  • Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine.
  • Processes and weighs outgoing mail.
  • Maintains records of receipt, mailing dates, and other required information.
  • Replenishes postage on the postage meter as needed.
  • Stocks supplies needed for the mailroom (envelopes, paper, etc.).
  • On retuned mail, validate addresses are correct or update in eCW and update as necessary.
  • Update patients charts based on retuned mail information.
  • Compile productivity report daily.
  • Ensure mail is secured and disposed of appropriately using shredder bins.
  • Communicate with department leaders.
  • Ensure mail queues in eCW are cleared each day by the end of shift.
  • Scan mail to HI M and or other departments as necessary.
  • Track packages or shipment.
  • Any other duties and/or special projects as assigned
REQUIRED EDUCATION, SKILLS & EXPERIENCE
High School Diploma or GED required; experience in a related area preferred

ADDITIONAL SKILLS AND EXPERIENCE
Mail Room Clerk must be able to:
  • Good communication, customer service, and interpersonal skills.
  • Good data entry and computer skills.
  • Basic understanding of operating instructions and processes for machines.
  • Basic understanding of, or the ability to learn facility locations and organizational structure of the company.
  • Basic understanding of postage rates and regulations.
  • Ability to correctly sort and distribute large amounts of mail.
  • Ability to understand and follow written and oral instructions.
  • Ability to complete projects in a timely manner.
  • Ability to prioritize and work well under pressure to meet deadlines.
  • Ability to learn and become proficient in eCW.
  • Ability to work independently with minimal supervision.

PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS
Requires sitting and standing associated with a normal office environment; additionally, may require long periods of standing or walking; must be able to lift 50 lbs. at times; travel as business needs dictate

DRUG FREE WORKPLACE
United Digestive is a drug free workplace. All offers of employment are contingent upon passing a pre-employment drug screening.

EQUAL OPPORTUNITY EMPLOYER
United Digestive is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices.