Current jobs related to Oracle Help Desk Support General - Long Beach - Biz First

  • Oracle Help Desk Support General

    2 months ago

    Virginia Beach, United States BizFirst Full time

    Job DescriptionJob DescriptionOracle Help Desk Support – SECRET Clearance – San DiegoBizFirst is actively seeking a proficient Help Desk Support professional to join our team, specializing in Tier 1 helpdesk support (triage) with a focus on technical expertise and skills. The role involves managing access requirements and maintenance for Oracle Federal...

  • Help Desk Support Specialist

    4 weeks ago

    Newport Beach, United States Bristol Management Services Full time

    Job DescriptionJob DescriptionAs a valued member of our team, Help Desk Support Specialist II is responsible for providing technical support to end-users by responding to requests via phone, email, or a ticketing system. This role involves troubleshooting and resolving basic computer, application, system, device, access, or performance issues, utilizing...

  • Help Desk Representative

    4 weeks ago

    Virginia Beach, United States TECHEAD Full time

    TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor. Help Desk Representative ~ 12+ month contract ~ On-site ~ Virginia Beach, VAPermanent residents only, no C2C considered.TECHEAD is looking for candidates to support the local Service Desk...

  • Help Desk Representative

    4 weeks ago

    Virginia Beach, United States TECHEAD Full time

    TECHEAD is celebrating over thirty-five years of incredible heritage, talent, and accomplishments! To learn more about TECHEAD, visit us at TECHEAD.com or on Glassdoor. Help Desk Representative ~ 12+ month contract ~ On-site ~ Virginia Beach, VAPermanent residents only, no C2C considered.TECHEAD is looking for candidates to support the local Service Desk...

  • Help Desk Support Technician I

    1 week ago

    Virginia Beach, United States Operation Smile Full time

    Job Type Full-timeDescriptionThe Support Desk Technician I is a member of the Operation Smile technology team that assists with installation, maintenance, and support of PC/Desktop related issues as well as interfaces with end users on a variety of technical issues. This role is the first responder to helpdesk tickets, telephone calls, email, and personnel...

  • Help Desk Technician

    23 hours ago

    Daytona Beach, Florida, United States Bethune-Cookman University Full time

    Job SummaryBethune-Cookman University is seeking a highly skilled Technical Support Specialist to join our team. As the first point of contact for users requesting assistance, this role requires a strong technical background and excellent interpersonal communication skills.Key ResponsibilitiesManage help desk tickets in a timely and efficient...

  • IT Help Desk Engineer

    23 hours ago

    Mastic Beach, New York, United States MyCareersFuture Full time

    Job SummaryMyCareersFuture is seeking a highly skilled and experienced Service Desk Engineer to join our team. As a Service Desk Engineer, you will be responsible for providing technical support and assistance to our customers, ensuring that their IT-related issues are resolved in a timely and efficient manner.Key ResponsibilitiesDiagnose and resolve...

  • Front Desk Assistant Manager

    2 weeks ago

    Long Beach, United States Hotel Queen Mary Full time

    Job SummaryThe Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to...

  • Front Desk Supervisor

    3 months ago

    Long Beach, United States Hotel Queen Mary Full time

    Job SummaryThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.ResponsibilitiesQualifications At least 2 to 3 years of...

  • Oracle Database Specialist

    22 hours ago

    Mastic Beach, New York, United States MyCareersFuture Full time

    **Job Summary**MyCareersFuture is seeking a highly skilled Cloud Database Administrator to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our Oracle Database environments.**Key Responsibilities:**Support and maintain Oracle Database environments in PROD/DR/DEV/QA/UAT environmentsAdminister...

  • IT Application Support Manager

    2 weeks ago

    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities We are looking for an IT Application Business Support Manager - Oracle Finance Domain on a 12-month extendable contract role. Role Overview: The IT Business Support role is crucial for managing and executing strategic and tactical changes within the Finance Domain. This includes supporting, troubleshooting, enhancing,...

  • Oracle DBA

    2 weeks ago

    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities JOB DESCRIPTION:- Has 3+ years' experience in Oracle Database Management ( 9i/10g/11g/12c ) Experience in Backup / Recovery Hands on experience in Installation of high availability Oracle RAC environment (2/3/4 node clusters) Proven expertise in supporting Grid Infrastructure (Cluster ware, ASM, Disk Groups), Private...

  • Front Desk Supervisor

    3 months ago

    Long Beach, California, United States Hotel Queen Mary Full time

    Job SummaryThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.ResponsibilitiesQualificationsAt least 2 to 3 years of...

  • Oracle EPM Applications Engineer

    1 week ago

    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Responsibilities: Design develop and support Oracle EPM applications including ARCS, NR, FCCS. Design and develop interfaces between Oracle EPM modules and oracle fusion cloud ERP using Oracle Data management services and Oracle PaaS. Manage and support Oracle EPM cloud environment configurations. Design and develop...

  • Help Desk Specialist

    2 weeks ago

    Jacksonville Beach, United States Damco Solutions Full time

    Position is based out of Jacksonville, Fl and it is a hybrid role. Tuesday and Thursday in the office and remainder offsite. Position is an on call so flexibility is key and will be known what on call schedule will be. Helpdesk Specialist Looking for a dedicated and knowledgeable Helpdesk Specialist to join our IT team. The ideal candidate will provide...

  • Help Desk Specialist

    2 weeks ago

    Jacksonville Beach, United States Damco Solutions Full time

    Position is based out of Jacksonville, Fl and it is a hybrid role. Tuesday and Thursday in the office and remainder offsite. Position is an on call so flexibility is key and will be known what on call schedule will be. Helpdesk Specialist Looking for a dedicated and knowledgeable Helpdesk Specialist to join our IT team. The ideal candidate will provide...

  • Oracle Analyst

    20 hours ago

    Mastic Beach, United States MyCareersFuture Full time

    Roles & Responsibilities Exposure to latest technology (Oracle Fusion Cloud) Concrete project timeline across Asia About the company Our Client is one of the most renowned brands in their industry. They are currently looking for an Oracle EBS Analyst/ Oracle Fusion Consultant (Finance / FIN)to join their team. About the job Running internal key...

  • Help Desk Specialist

    2 months ago

    Jacksonville Beach, United States Optimum Healthcare IT Full time

    Helpdesk Specialist Optimum Healthcare IT is looking for a dedicated and knowledgeable Helpdesk Specialist to join our IT team. The ideal candidate will provide technical support to users, ensuring the smooth operation of our general IT systems and supported platforms enabling our employees to perform their duties effectively. This role requires a technical...

  • Help Desk Specialist

    2 months ago

    Jacksonville Beach, United States Optimum Healthcare IT Full time

    Helpdesk Specialist Optimum Healthcare IT is looking for a dedicated and knowledgeable Helpdesk Specialist to join our IT team. The ideal candidate will provide technical support to users, ensuring the smooth operation of our general IT systems and supported platforms enabling our employees to perform their duties effectively. This role requires a technical...

  • Front Desk Chiropractic Assistant

    2 months ago

    Long Beach, United States Chiropractic Neurology Center Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible ScheduleGreat work-life balanceOngoing trainingEmployee DiscountJob SummaryWe are seeking a friendly and service-oriented Front Desk Chiropractic Assistant to join the team at our thriving clinic. As a Front Desk Chiropractic Assistant, you will be the first point of contact for our patients. You will...

Oracle Help Desk Support General

1 month ago

Long Beach, United States Biz First Full time
Job Description
Oracle Help Desk Support - SECRET Clearance - San Diego

BizFirst is actively seeking a proficient Help Desk Support professional to join our team, specializing in Tier 1 helpdesk support (triage) with a focus on technical expertise and skills. The role involves managing access requirements and maintenance for Oracle Federal Financials, providing support and troubleshooting across a variety of modules including Oracle Time and Labor (OTL), Procure to Pay, Budget to Report, Cost Accounting, OBIEE, User Management (UMX), and Order to Cash. Additionally, this position requires the creation of training materials, the preparation of bi-weekly metrics and progress reports, and the development of monthly communication tools to support user engagement and system utilization. Ideal candidates will have a minimum of three (3) years of experience in supporting financial and accounting operations within Oracle Federal Financials, with a strong preference for those who have a comprehensive background across multiple modules, ensuring a well-rounded support capability. utilization.

What will you do

Responsibilities:

Responsibilities slightly vary by years of experience and Senior/Mid-level/Entry assignment

  • Provide Tier 1 helpdesk support (triage) to users, efficiently resolving issues and escalating complex problems to the appropriate teams as necessary.
  • Manage access requirements for Oracle Federal Financials, ensuring provisioning and maintenance of user access align with established policies and procedures.
  • Minimum of three (3) years of Department of Defense (DoD) experience within the past ten (10) years supporting and managing large, complex program management for DoD customers utilizing Oracle Federal Financials; or Defense Enterprise Accounting and Management System (DEAMS); or Financial Accounting and Management Information System (FAMIS); or Military Sealift Command Financial Management System (MSC FMS); or Transportation Financial Management System (TFMS); or Global Combat Support System-Marine Corps (GCSS-Marine Corps).
  • Troubleshoot and offer support for a range of Oracle Federal Financial modules including Oracle Time and Labor (OTL), Procure to Pay, Budget to Report, and Cost Accounting, ensuring timely resolution of issues and minimizing system downtime.
  • Develop and maintain comprehensive training materials to enable end-users to utilize Oracle Federal Financials effectively and its suite of modules, including Procure to Pay, Budget to Report, Cost Accounting, and others.
  • Prepare bi-weekly metrics and progress reports, summarizing help desk activities, ticket resolution, and user satisfaction levels across all supported Oracle Federal Financial modules.
  • Assist in the creation of monthly communication tools, such as newsletters, user tips, and system updates, to enhance user awareness and adoption of Oracle Federal Financials and its comprehensive suite of modules.
  • Generate regular reports on help desk performance, including ticket volumes, resolution times, and user feedback, to identify trends and areas for improvement, specifically focusing on Oracle Federal Financial modules and their
Requirements:

Requirements slightly vary by years of experience and Senior/Mid-level/Entry assignment.
  • U.S. Citizenship required
  • DoD Secret Clearance or higher
  • Minimum of three (3) years of experience in direct support of Oracle Federal financial and accounting operations.
  • Strong knowledge and experience with Oracle Federal Financial, including Budget to Report, Cost Accounting, Procure to Pay, Oracle Time and Labor, OBIEE, User Management (UMX), and Order to Cash.
  • Proven experience in providing Tier 1 helpdesk support, including issue triaging, ticket management, and resolution.
  • Ability to troubleshoot and resolve technical issues related to Oracle Time and Labor and other related modules.
  • Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Detail-oriented with a focus on accuracy and problem-solving.
  • Ability to work independently and collaboratively within a team environment.
Desired Skills
  • Experience with other Oracle Financials modules and integration points.
  • Familiarity with reporting tools and data analysis.
  • Understanding of ITIL processes and methodologies.
Job Type: Full-time

Benefits:
  • Family Health Care (54% cost covered for the entire family)
  • Family Dental (54% cost covered for the entire family)
  • Family Vision (54% cost covered for the entire family)
  • Flexible Spending Account
  • Overutilization bonuses for Time and Materials (T&M) contracts
  • Lifetime Event Bonuses (e.g., child, marriage)
  • Profit-sharing arrangement for any work brought into the company
  • Unlimited Leave with Approval
  • 401k 100% employer match on first 4% invested
  • $1,000 training budget
Schedule:
  • Monday to Friday


Work Location:
• On-site San Diego