Information Technology Support Technician
2 weeks ago
FlexNet Networks LLC (FNN) is an established IT consulting company and is currently and aggressively looking for a IT Technician in Midland, TX.
The ideal candidate will have at least 2 - 3 years in IT systems experience that is well versed in a broad range of LAN/WAN, server, networking, storage and software support solutions. Our work environment includes challenging technical work, ongoing training opportunities, a team approach to problem solving, solution design and delivery and have a high appreciation and respect for contribution to our team.
The main duties of this position will be providing remote or onsite support, implementation, diagnosis, preventative maintenance and escalated support. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business outcomes.
Responsibilities
- Installation/Support of Microsoft PC Systems, Microsoft desktop business applications, network based anti-virus protection, and security implementation
- Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
- Identifies, diagnoses, and resolves IT problems
- Ensure security and privacy of networks and computer systems
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records/logs of repairs and fixes and maintenance schedule
- Identify computer or network equipment shortages
- Participate in ongoing training to obtain required certifications with key partnerships
Certification or Real World Equivalent Requirements:
- The ideal candidate has current or history of certification(s) including but not limited to: CompTIA - A+, Net+, Server+ or Security+ ; Cisco - CCENT
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